Junior Technical Hardware Engineer

Junior Technical Hardware Engineer - London Area When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for a Junior Auto Electrician in Londonwho is keen to start their career within the telematics industry! This is a field-based role, providing continued support to our customers, you will support the wider team to ensure the Microlise product portfolio is fully integrated into our customer’s assets; the installation, service and support of our product suite and peripherals both in the UK and overseas. With full training provided, we are looking for individuals with the right attitude and appetite to learn new skills; so, whilst experience with auto electrics is advantageous it is not essential. If you want to grow you career in a leading organisation, then we want to hear from you! Why Join Microlise? Proudly UK-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. Great Place to Work certified – We have been recognised by the global authority on workplace culture, so come be a part of our success! Full support and training to ensure you are well equipped to succeed in your role Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more 25 days holiday, excluding bank holidays, increasing with service Life Assurance, 4 times your annual salary Invested in employee health and well-being with over 20 mental health first aiders in the business Employee Assistance Programmes Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives Executive Box at Motorpoint Arena Nottingham Access to JCB Golft & Country Club A Day in the Life of an Auto Electrician… Don’t just take our word for it, read Jack’s story which gives a glimpse of the training, typical day and highlights being an Auto Electrician at Microlise. You can read Jack’s blog via the link here! What will you be doing? Timely visits to customer sites to undertake the installation, service and support of Microlise products Completing survey visits and identifying suitable solutions Completing QA visits on Microlise products and peripherals in customer assets Inventory management Responsible for the upkeep and safety of your vehicle and all provided tools /equipment Liaise with customers at all levels Provide support to your peers and contractor resource where required Ensure administration is concise, accurate and professional Adhere to all internal process and procedures Report on statistical information when required What are we looking for? Knowledge and understanding of electronics/auto electrics, or experience working with auto electrics, would be ideal Experience of working to Service Level Agreements and Operational Schedules Understanding of vehicle wiring diagrams and ability to interpret these would be advantageous Evidence of strong customer service skills with a professional approach A positive can-do attitude, with a strong desire to learn new skills Passionate and positive approach to all that you do Good interpersonal and communication skills, with the ability to adjust style to relevant audiences Be able to work autonomously, solve problems independently and adhere to agreed processes Take pride in what you do ensuring quality and accuracy Flexibility to work nationwide including overnight stays Valid Passport for travel Full UK Driving Licence Working Pattern Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage. This is a field-based role covering the London region, however our Head Office is based in Nottingham and you will be required to visit Head Office on an ad-hoc basis in line with business needs. Recruitment Process For successful candidates, interviews will take place whilst the advert is still live, so don’t delay getting your application in! Recruitment Agencies Whilst we make every effort to directly source candidates for our live roles, we do have a very small preferred supplier list on the occasion we may require additional support. We therefore we do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers. Please note: The successful candidate’s job title will be Junior Technical Hardware Engineer in line with our organisational structure