Customer Service Administrator

Are you a proactive and customer-focused individual with excellent communication skills? Do you thrive in a fast-paced manufacturing environment? We are currently seeking a talented Customer Service Administrator to join our client's team in Pershore. In this role, you will be a crucial part of our client's customer service team, ensuring that all interactions with customers are handled professionally and efficiently. This is a full-time, permanent position, offering a competitive salary and excellent benefits. Key responsibilities: Providing exceptional customer service by responding to inquiries and resolving issues promptly and accurately Processing customer orders, ensuring accuracy and attention to detail Working closely with internal teams to ensure timely delivery of products and services Managing customer accounts and maintaining accurate customer records Proactively identifying opportunities to improve customer service processes and procedures Assisting with administrative tasks as requiredRequirements: Previous experience in a customer service role, ideally within a manufacturing or similar industry Excellent communication skills, both verbal and written Strong attention to detail and accuracy Proactive and self-motivated, with the ability to work effectively under pressure Proficient in using CRM systems and Microsoft Office Suite Ability to work well within a team and collaborate with colleagues across different departmentsOur client is a leading manufacturing company in Pershore, known for their high-quality products and exceptional customer service. They pride themselves on their team-oriented culture and commitment to employee development. You will have the opportunity to work with a supportive and dynamic team, where your contributions will be valued and recognised. If you are passionate about providing outstanding customer service and are looking for a challenging and rewarding role within a well-established manufacturing company, then we want to hear from you. Apply now and take the next step in your career with our client's prestigious organisation. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website