Program Manager, Global Village

PROGRAM MANAGER, GLOBAL VILLAGE The Opportunity Habitat for Humanity Canada is a national charitable organization working toward a world where everyone has a decent and affordable place to call home. We bring communities together to help families build strength, stability and independence through affordable homeownership and other housing solutions across Canada and around the world. With the help of volunteers, Habitat homeowners and 46 local Habitats working in every province and territory, we provide a solid foundation for better, healthier lives in Canada and around the world. We deeply value our culture and colleagues, and we have collaboratively created the following vision statement: “We foster and build equity through affordable housing, by fully integrating diversity and inclusion into everything we do. Every individual involved with Habitat feels safe and encouraged to bring their whole selves to our mission and they know they are valued, heard, and respected.” We are proud of our team’s diversity, and we encourage and will welcome applications from people who will enrich it further. Under the leadership of the Director, Global & Indigenous Initiatives, the experienced Program Manager is responsible for the day-to-day operations of the Global Village program and contributing to its future growth. This requires experience in project and volunteer management, compliance and communication with a wide range of stakeholders. The Program Manager, Global Village is a key member of the Habitat for Humanity team and has exceptional organizational skills, experience delivering projects through the entire project management cycle, a passion for and experience in international development and a love for working with volunteers to accomplish amazing things. Your Impact As a valued member of our team, you will help advance our strategy and mission of helping more families secure safe and affordable homes through: PROJECT MANAGEMENT Facilitate the development/update of internal Global Village processes, procedures, and policies ensuring documents and databases are complete and meet compliance requirements. Develop and deliver annual Global Village work plans and budgets working closely with relevant teams domestically and internationally. Provide financial oversight and management to the Global Village teamsincluding drafting and reviewing budgets, expense reports, agreements, annual plans, financial acquittals, facilitating transfers and tracking donations and payments. Oversee the Global Village safety and security procedures with relevant staff including policy review and providing training, with a particular focus on Prevention of Sexual Exploitation and Abuse (PSEA) and crisis management.  Develop and roll out the Global Village Monitoring, Evaluation, Accountability and Learning plan including data collection, analysis, reporting, drafting of mid-year and annual reports, conducting reviews, and supporting impact and external evaluations that supports continuous strengthening of the Global Village program. VOLUNTEER MANAGEMENT Manage volunteer logistics, working closely with country program offices, local Habitats, and volunteer team leaders for builds in Canada and internationally. Manage the Global Village registration and fundraising processes including developing annual schedules and individual fundraising platforms for volunteers. Manage all inquiries including but not limited to registration, fundraising, build budgets, tax receipts, reconciliation reports and work closely with finance to transfer funds to hosting Habitat offices. Develop, organize, and deliver trainings to volunteers and team leaders according to Global Village standards. Provide support to volunteer team leaders and host country coordinators on all aspects of a Global Village build including planning finances, logistics, participant selection and safety in accordance with Habitat for Humanity policies and procedures. Coordinate the Global Village emergency management procedures with team leaders and provide emergency support when teams are deployed.  Facilitate the development of an engagement pathway for Global Village participants including connections to local Habitat offices and long-term engagement activities.  Build mutually respectful relationships with volunteers communicating via email, phone, and video and messaging platforms.  Foster a positive, respectful, fair, and participatory environment for volunteers. COMMUNICATIONS Coordinate the development of program communications collateral with relevant teams across the organization to ensure appropriate Global Village messaging in internal and external material.  Coordinate the development and implementation of a Global Village communication strategy in coordination with Communications & Partnerships teams. Develop and maintain the Global Village website with the most up to date information including, build schedule, fundraising resources, and FAQs. Proactively identify and share compelling stories, anecdotes, and updates from the Global Village program. Serve as liaison between Habitat Canada and other Habitat offices in Canada and internationally, with staff, volunteers, and team leaders. Develop strategic partnerships with a range of stakeholders, including local and national governments, private sector, and civil society to support Global Village. Represent Habitat Canada at national and international conferences, meetings and events and engage in community outreach and public speaking about Habitat’s work.  Educate and advise prospective participants about the Global Village program and serve as a resource to those who are considering or planning Global Village builds.  OTHER DUTIES As required.  Qualifications Minimum of 5 years of professional experience working with the Project Cycle planning, monitoring, and implementing complex projects with specific experience in volunteer management. Post-secondary education in a relevant discipline, preferably in international development, non-profit management, or volunteer management. Intermediate financial literacy skills including creating, reviewing, and interpreting budgets, reports, spreadsheets, and audits. Experience conducting training, facilitating workshops, and public speaking. Excellent cross-cultural interpersonal skills, including the ability to negotiate, resolve conflicts, coach, and develop internal and external relationships. Experience working with web based and digital platforms such as Team Razor, Luminate Online, Raiser’s Edge, NXT, Mailchimp, Qliksense, SharePoint and Microsoft suite applications. Excellent ability to develop clear, concise, and well-organized written materials. Experience with Peer-to-Peer fundraising. Fluency in written and oral languages other than English would be an asset. Experience implementing Safeguarding within the project cycle would be an asset. Skills & Attributes Proven ability to work effectively as part of a team and independently lead a project and see it through to successful completion with minimal supervision. Comfortable in a work environment that requires high level of personal initiative, flexibility, outstanding prioritization skills, and time management. Personal commitment to Habitat’s values and advancement of diversity, equity, and inclusion. Strong ability to coach, mentor and motivate teams. Strong strategic thinking and analytical abilities. Ability to work irregular hours and overtime when needed to meet critical deadlines. Salary Range 70,000 – 75,000 CAD  Throughout your interview process, we’ll learn more about your skills and experience and determine your starting salary based on what you bring to the team. Applications must be received before 5pm EST on April 02, 2024 Please note that we will be reviewing and evaluating applications on an ongoing basis, and we therefore encourage early submissions. Don’t meet every single requirement? Women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Habitat, we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the job description,  we encourage you to apply anyways . You may be just the right candidate for this or other roles. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants need to make any accommodation requests for the interview or selection process known in advance. Habitat for Humanity Canada will arrange reasonable and appropriate accommodation for the selection process which will enable those with disabilities to be assessed in a fair and equitable manner. We thank all applicants for applying, however, only those selected for an interview will be contacted (no phone calls please).  About Habitat for Humanity Canada Founded in 1985, Habitat for Humanity Canada is a national, charitable organization working toward a world where everyone has a decent and affordable place to call home. Habitat for Humanity brings communities together to help families build strength, stability and independence through affordable homeownership. With the help of volunteers, Habitat homeowners and 46 local Habitats working in every province and territory, we provide a solid foundation for better, healthier lives in Canada and around the world. Habitat for Humanity Canada is a member of Habitat for Humanity International, which was established in 1976 and has grown to become a leading global nonprofit working in more than 70 countries. For more information, please visit