By joining Reliance as a Coordinator, Operations, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!
*This is a full time, 3 month contract with possibility of extension
What will you do?
- Learn and grow as an important part of a team that cares about Reliance and its customers.
- Report detailed portfolio data, deletions and orders
- Request gas and electrical permits for installations
- Investigate missing portfolio data by working with remote teams
- Provide Administrative support at branch level with daily tasks
- Assist customers with applying for applicable rebates
- Attend to all incoming branch calls and correspondence
- Provide exceptional customer service, internally and externally
- Represent Reliance proudly as an ambassador
- Provide additional analytical reporting and other support as requested by Supervisor/Manager
What do we offer?
- A successful and knowledgeable team to be part of and learn from
- Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential
- A great benefits plan for you / your family
- Career paths so you can advance in the company
- A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination
- Award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team
What do you bring?
- A growth mindset: above all else, we’re looking for people who are dependable, ambitious and want to grow with Reliance
- Completion of post-secondary education or equivalent experience
- Experience in an administration or coordination role, preferably in a customer service environment
- Strong interpersonal skills with the ability to work well in a team environment
- Exceptional verbal and written communication skills and customer service skills
- High level of attention to detail and the ability to follow a task through to completion
- Advanced computer skills including the Microsoft Office suite, including Excel, Word and PowerPoint
- Excellent time management and organization skills
- Demonstrated ability to work in a team environment
- Related experience in the HVAC industry would be considered an asset
Why Reliance? Reliance is the industry leader in providing home comfort solutions and we do just that in over 2 million customer homes across North America. Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Reliance is a $1 Billion business with 2,600 team members and we’re growing! We’re proud to be recognized as one of Canada’s 10 Most Admired Corporate Cultures. It's our team members and their relentless focus on the business, each other, and our customers that makes us great.
Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process .
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