Account Services Representative

Job DescriptionCollection of accounts receivable, outstanding rentals, and bad debtsCredit approvals for term and balance forward accountsCredit approvals for consumer and commercial account rentalsAssist customers inquiring about their accounts and rentsLocate new contact information for credit customersPerform sundry account maintenanceRegistration of accounts through Personal Property RegistryWork with Equifax reports and their reporting criteriaWork with Small Claims Courts systemProvide regular status reports to the Store ManagerProvide monthly status reports to the Account Services Regional ManagerJob RequirementsMust be a musician who plays at least one instrumentMust be able to work weekdays, weeknights, and weekendsExcellent interpersonal, communication, and negotiation skillsAbility to provide a high level of customer service, both in-store and over the phoneThorough organizational skillsAbility to take initiative and work independentlyAbility to lift and carry large boxesAbility to take ownership of tasks and follow them through to resolutionBasic knowledge of Microsoft Office (Excel, Word, Outlook)Experience with consumer credit and collections an asset #J-18808-Ljbffr