Workshop Controller

HGV Workshop Controller

• Location: Plymouth
• Basic Salary: Up to £43,000
• Working Hours: Monday to Friday, 7:30am - 5:00pm

Workshop Controller required for Successful Automotive commercial vehicle maintenance unit in the Plymouth area.

Our Client is seeking a Workshop Controller to join their busy service department and it is essential that you have a previous working experience within a busy Automotive Workshop.

Hours of work for this Workshop Controller role are Monday to Friday, 7:30am - 5:00pm

The Salary being offered to the successful Workshop Controller is up to £43,000.

Duties of a Workshop Controller:

• Plan, control, and deliver overall workshop performance.
• Act as the interface between the workshop and the customer, enhancing customer satisfaction.
• Manage, lead, and organise the workshop team and resources.
• Identify training needs for the workshop team in coordination with the line manager.
• Ensure all company and manufacturer processes, standards, and legal obligations are met.
• Participate in meetings to review pre-planned work, ensuring consistent workloads.

The Successful HGV Workshop Controller will Have:

• A working technical understanding of vehicles in order to clearly explain repairs/additional repairs to customers
• Customer service skills, including dealing with difficult situations and an ability to up-sell our services and products where appropriate
• Strong IT skills
• Awareness of warranty guidelines, service intervals, etc
• Be organised, efficient and able to multi-task efficiently
• Be flexible, energised and a team player
• Previous experience in a similar role

If you are interested in hearing more, or wish to apply for this Workshop Controller job please send your CV to James Gilchrist quoting the job reference number.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Workshop Controller job get in touch today.

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