Hire Desk Team Leader – Formwork/Falsework

Hire Desk Team Leader – Formwork/Falsework Job Title: Hire Desk Team Leader – Formwork/Falsework Industry Sector: Hire Desk Team Leader, Hire Desk Manager, Hire & Sales, Hire Desk Coordinator, Hire Desk Controller, Hire Desk, Concrete Reinforcement, Concrete Cavity Wall, Precast Concrete, Concrete Joints, Formwork & Falsework, Groundworkers, Concrete Groundworks, Main Contractors, Tier 1 Contractors, Ground Engineering, Civil Engineering Contractors, Concrete Contractors, Sub-Contractors, Propping Systems, Anchor Piles, Framework Contractors Location: Burton Remuneration: £40,000 - £45,000neg + Discretionary Bonus Benefits: Private Pension, Private Medical Insurance, 4x Death in Service, 25 + Days The role of the Hire Desk Team Leader – Formwork/Falsework will involve: * Hire Desk Team Leader position dealing with the hire & sale of a range of groundworks, reinforcements, concrete accessories, waterproofing and formwork and falsework * Selling to main contractors including Kier, Laing O’Rourke, Skanska, Bam Nuttall, Ground Construction Ltd, Munnings etc. * Also selling to builders merchants, end users and the trade * Lead a customer service / hire desk team with 6 direct reports * Coach and develop team members to improve the scope of tasks which can be undertaken unsupervised whilst maintain high levels of customer service * Produce regular management reports to ensure business objectives are met * Be the first point of contact for customers ensuring into the hire & sales department * Process orders and monitor projects from initial order to return * Enter all information accurately and promptly into data systems and CRM’s * Dealing with projects ranging from small hire sales for £100 up to large bespoke projects of circa £600k The ideal applicant will be Hire Desk Team Leader – Formwork/Falsework with: * Must have experience within the hire & sales industry * Must have 3+ years’ experience within a management or supervisory role * Must have experience within the construction industry, ideally temporary works such as falsework/formwork or wider construction accessories * Must have commercial awareness when dealing with problems * Tenacious, professional and high attention to detail * Excellent communication skills, both written and verbal * Highly organised, confident and personable * Excellent customer service and relationship building skills Mitchell Maguire is a specialist Construction Engineering Recruitment Consultancy, dealing exclusively with Construction Engineering Jobs, and Construction Engineering Vacancies within: Hire Desk Team Leader, Hire Desk Manager, Hire & Sales, Hire Desk Coordinator, Hire Desk Controller, Hire Desk, Concrete Reinforcement, Concrete Cavity Wall, Precast Concrete, Concrete Joints, Formwork & Falsework, Groundworkers, Concrete Groundworks, Main Contractors, Tier 1 Contractors, Ground Engineering, Civil Engineering Contractors, Concrete Contractors, Sub-Contractors, Propping Systems, Anchor Piles, Framework Contractors