Lead Contract Support

Team Leader Contract Support Southampton £35,000 + 22 Days Holiday + 8 BH Your new company A UK recognised FM Service Provider- Fantastic presence in the market. Your new role * Working Monday – Friday, 8am – 5pm. * Oversee a team of contract support and helpdesk administrators on a day-to-day basis * Lead a team to deliver against contract KPI’s & SLA’s * Raising PO’s, quoting, ordering parts, scheduling reactive and planned jobs to the engineer’s, updating the client on job progression and more. What you'll need to succeed * Experience in a contract support or helpdesk role is essential. * The ideal candidate will have experience working on a CAFM system or in-house software and being efficient with MS programmes. * Good communication skills and experience in customer service engaging with stakeholders at all levels. What you'll get in return * World class training and development with the opportunity to gain additional qualifications * Career progression opportunities * A unique and varied working environment offering long term job security What you need to do now If you're interested in this opportunity, please apply through this advert or for further information and a confidential discussion get in touch with Elisha Gray