UX Designer Lead, Managing Consultant

Job FamilyDigital ConsultingTravel RequiredUp to 10%Clearance RequiredAbility to Obtain Public TrustUser Experience (UX)/User Interface (UI) Managing Consultants are instrumental in creating impactful digital experiences and products for our commercial and public sector clients. They advise our clients on user experience, user interface design, and customer engagement strategy. User Interface Designers lead client engagements through end-to-end design and development of digital products, including websites, applications, and other interactive touchpoints. Depending on the specific project and client need, designers may be asked to work in a diverse set of focus areas, including customer experience, human-centered design, user experience design, user interface design, change management, requirements management, and/or project management. Designers are also expected to provide strategic consultative support to client engagements, including business analysis, communication planning, stakeholder engagement, strategic planning, process improvement, and performance management to deliver top-notch products.Managing Consultants also serve as Managers in the practice and are directly responsible for managing 2-3 consultants, leading practice initiatives (such as team building, all hands meetings, onboarding of new team members, and recruiting), and actively lead business development activities through proposal writing, sales meetings, and pipeline management.Candidates will be evaluated on their experience and ability to deliver on client projects and on core consulting skills, including:Client DeliveryAbility to identify and develop solutions to meet client needsAbility to build solid relationships and become a trusted advisor to clientsMaintains awareness of client environment, culture, challenges, and areas for improvementMaintains external environmental awareness of legislation, regulations, and policies that may impact the clientDemonstrates flexibility in prioritizing and completing tasksCore Consulting SkillsAbility to structure and develop quality client deliverablesDemonstrate a depth of analysis and critical thinkingDemonstrates ability to leverage and tailor various industry methodologies and frameworks to the needs of clientsExperience participating in business development opportunities and pursuitsExemplify Professionalism & TeamworkUnderstand firm capabilities and solutionsLead with quality, including creating high quality work products and deliverablesProvide guidance and feedback to team membersWhat You Will DoConduct user experience research (UX) (35%)Define, lead, and manage workstreams as part of a larger engagementDevelop work products from start to finish (from brainstorming and framework development to final edits and end-product) based on client requirementsLead user research, using quantitative and qualitative methodsLead User Interface design, with a direct focus on designing websites and other digital products for a large federal client (35%)Create and refine wireframes, mockups, and prototypesLead usability testing through interviews, surveys, card sorting, and other techniquesUnderstand and communicate user accessibility concepts and best practicesUtilize style guides and components to design multiple iterations of potential webpages and other digital designs for client input and collaborationDevelop impactful visualizations, presentations, and client briefsSupport Client Engagement & Consulting Activities (20%)Provide consultative input and guidance for both design-related and non-design-related topics by learning about client specific subject matter and applying it to workParticipate in requirements elicitation and elaboration, providing an experience design point of view and recommendationsDevelop trusted relationships with clientsDevelop communications for internal and external client stakeholdersProvide weekly status updates on project progress to project manager and/or clientSupport team and firm growth (10%)Support business development activities, including creating marketing collateral, writing and reviewing proposals, and participating in sales meetings as subject matter experts (SME)Write thought leadership, including white papers and research briefs on a variety of topicsPresent solutions to both internal and external stakeholders to build individual network and increase opportunities to grow business by expanding capabilities for specific practice areasWhat You Will NeedUS Citizenship is contractually required for this roleUS equivalent Bachelor’s degree (4 year college degree)Selected Candidate must be able to work in a hybrid environment8+ years of direct user experience/user interface design experience (UX/UI), Human Centered Design, or Human Factors Engineering (HFE) with a strong, publicly available design portfolioStrong, demonstrable experience conducting design work with the Federal Government or experience working with commercial clients in a highly regulated industry such as Health Care, Financial Services, Life Sciences, or Energy/UtilitiesKnowledge of design concepts, including journey mapping, interviewing, and digital designExperience developing presentations, creating storyboards, managing project plans, conducting research, and making recommendations for process improvementDemonstrate flexibility in prioritizing and completing tasksAdvanced Experience with user interface design & prototyping software, such as Figma, Mural, and InVisionProfessional Skills: Demonstrated critical thinking, attention to detail, comfort with ambiguity and unstructured situations, and strong communication skillsThis is an exempt level role that may require more than 40 hours of work per weekAbility to obtain a minimum of Public trust security clearanceAbility to travel up to 20%, if required as part of client engagementWhat Would Be Nice To HaveExperience working on technical or software development projects and/or experience in a consulting environment.Experience with Jira and requirements managementProfessional Certifications in User Experience Design, Human Centered Design, or Design ThinkingCertified Scrum Master (CSM) or other Agile certifications (PMP, PMI-ACP, SAFe)What We OfferGuidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits IncludeMedical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysParental Leave401(k) Retirement PlanGroup Term Life and Travel AssistanceVoluntary Life and AD&D InsuranceHealth Savings Account, Health Care & Dependent Care Flexible Spending AccountsTransit and Parking Commuter BenefitsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development, Certifications & Learning OpportunitiesEmployee Referral ProgramCorporate Sponsored Events & Community OutreachCare.com annual membershipEmployee Assistance ProgramSupplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)Position may be eligible for a discretionary variable incentive bonusAbout GuidehouseGuidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee. #J-18808-Ljbffr