Desktop Image Specialist

About us: CIO Solutions provides premium IT services to small and large businesses, affordable housing developments, medical practices, and non-profit organizations. We have been around for over 30 years and continue to grow each year with one goal in mind – to provide our clients with custom IT solutions supported by exceptional customer service. Our team works out of offices located in Santa Barbara, San Luis Obispo, and Fresno, CA.About you: We love great candidates with technical skills, but we know there is more to a great fit than that. Do you truly enjoy putting a smile on a client’s face? Wishing a co-worker happy birthday with a jar of homemade salsa? Staring down challenges like a lion on the Savannah? If the answer is, “yes”, “yes” and “yes!” then we would like to hear from you.About the job: The Desktop Image Support Specialist is a supportive role that performs routine imaging tasks to prepare workstations for deployment to client locations. This role works out of the Santa Barbara, CA office. Note, this is not a telecommute/work from home position.Compensation Package Includes:Competitive SalaryPTO/sick timeHealth insuranceDental and vision reimbursement programFSA401k retirement accountDisability and life insuranceEssential Duties and Responsibilities:Possess excellent customer service skillsCommunicate effectively with customers and co-workersAble to document and demonstrate processesAble to work independently and meet MAC deadlinesLearn how to image workstations and laptops to client specificationsOther duties as assignedKnowledge, Skills and/or Abilities Required:Some background working with computer systems in an IT support environmentExperience in a customer service environmentWork well individually and in a team environmentExcellent verbal and written communication skillsHighly motivated and willing to learnCustomer-oriented and friendly attitudeMust have a California driver’s license and clean driving recordPlease submit a cover letter and resume for consideration #J-18808-Ljbffr