Company:
Live! Casino and Hotel Maryland
Location: Hanover
Closing Date: 22/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Overview:
Why We Need Your Talents:
Our Bilingual Special Events Representatives are responsible for attending events, promotions, and other programs on behalf of Live! Casino & Hotel Maryland. As part of the marketing team, they are an important facet of the company as they share their knowledge with guests about the range of products and services that we offer.
In this great entry-level marketing and event planning position; excellent communication, interpersonal, and customer service skills are a must! An event representative is also expected to have a pleasant and outgoing personality, professional demeanor, and flexibility with regards to their time and schedule.
Must be fluent in Korean.
Compensation: $17.50/hr
Responsibilities:
Where You'll Make an Impact:
Complete training on all promotional systems as directed by supervisor
Oversee setup/breakdown for events & promotions
Engage with guests in a friendly and professional manner
Answer all customer inquiries
Responsible for promotional inventory day of execution
Record customer information within the program database
Ensure that all items given to guests have been properly redeemed and accounted for on their players accounts using gaming system
Assist and troubleshoot any issues guests may have at promotional kiosks during a promotion
Give detailed report to supervisor on strengths and opportunities that took place during the event/promotion
Ensure all marketing programs are successful from beginning to end
Offer support and solutions to guests in accordance with the company's customer service policies
Skills To Help You Succeed:
Excellent customer service
Strong interpersonal communication
Flexible schedule
Event Planning
VIP services
Qualifications:
Must-Haves:
High School Diploma or five years equivalent in professional experience required.
Bachelor's Degree in Marketing and/or Entertainment based field preferred
Upbeat & Positive Attitude
Must be proficient in the full suite of Microsoft Office products
Must be fluent in either Chinese, Vietnamese, or Korean
Physical Requirements:
Lifting, pushing and carrying up to 20lbs
Infrequent bending/kneeling
Frequent walking, standing and sitting
Climbing steps
Travel required occasionally
What We Offer:
Perks We Offer You:
Comprehensive benefits program for full-time and part-time Team Members and their eligible dependents
Onsite Wellness Clinic
Generous retirement savings options
Free uniforms and parking
Discounted meals
Service and Attendance bonuses
Tuition reimbursement
Advancement opportunity
Discounts on hotels, theme parks, travel, and more!
Life at Live!
24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN
Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises
You will work in an environment where smoking is allowed
Why We Need Your Talents:
Our Bilingual Special Events Representatives are responsible for attending events, promotions, and other programs on behalf of Live! Casino & Hotel Maryland. As part of the marketing team, they are an important facet of the company as they share their knowledge with guests about the range of products and services that we offer.
In this great entry-level marketing and event planning position; excellent communication, interpersonal, and customer service skills are a must! An event representative is also expected to have a pleasant and outgoing personality, professional demeanor, and flexibility with regards to their time and schedule.
Must be fluent in Korean.
Compensation: $17.50/hr
Responsibilities:
Where You'll Make an Impact:
Complete training on all promotional systems as directed by supervisor
Oversee setup/breakdown for events & promotions
Engage with guests in a friendly and professional manner
Answer all customer inquiries
Responsible for promotional inventory day of execution
Record customer information within the program database
Ensure that all items given to guests have been properly redeemed and accounted for on their players accounts using gaming system
Assist and troubleshoot any issues guests may have at promotional kiosks during a promotion
Give detailed report to supervisor on strengths and opportunities that took place during the event/promotion
Ensure all marketing programs are successful from beginning to end
Offer support and solutions to guests in accordance with the company's customer service policies
Skills To Help You Succeed:
Excellent customer service
Strong interpersonal communication
Flexible schedule
Event Planning
VIP services
Qualifications:
Must-Haves:
High School Diploma or five years equivalent in professional experience required.
Bachelor's Degree in Marketing and/or Entertainment based field preferred
Upbeat & Positive Attitude
Must be proficient in the full suite of Microsoft Office products
Must be fluent in either Chinese, Vietnamese, or Korean
Physical Requirements:
Lifting, pushing and carrying up to 20lbs
Infrequent bending/kneeling
Frequent walking, standing and sitting
Climbing steps
Travel required occasionally
What We Offer:
Perks We Offer You:
Comprehensive benefits program for full-time and part-time Team Members and their eligible dependents
Onsite Wellness Clinic
Generous retirement savings options
Free uniforms and parking
Discounted meals
Service and Attendance bonuses
Tuition reimbursement
Advancement opportunity
Discounts on hotels, theme parks, travel, and more!
Life at Live!
24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN
Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises
You will work in an environment where smoking is allowed
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Live! Casino and Hotel Maryland
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