Product Specialist Intern

As Amazon is pouring billions into its e-commerce infrastructure, independent brands are struggling to offer the same level of trust and experience to their customers.They're now faced with a difficult choice: hop onto the Amazon train or lose customers every day.Bigblue helps independent brands fight back. Together with companies like Stripe and Shopify, we're arming the direct-to-consumer rebellion.Shopifypowers their e-shop,Stripemakes payment trivial, and we, Bigblue store and deliver their products around the world.Founded in 2018 we have raised $18M and we are now more than 100 employees working from our offices in Paris, Madrid, London and remotely. We handle hundreds of thousands of parcels every month for hundreds of merchantsWe are building a company of high performers driven by the ambition of creating a global fulfilment leader.Our day-to-day job in the Product Team is to offer pragmatic solutions to complex problems, that empower hundreds of brands and help them thrive.We don't settle for average and we extend excellence to everything we do, especially building our product.Never done learning, we consistently seek progress and impact in every action.Come join an ambitious product team that is shaping a new, frictionless logistics experience. We are looking for a Product Specialist Intern to join our Product Team. You will be the liaison between our product and Bigblue's users (merchants, buyers and internal teams). Working directly with experienced product managers and engineers (ex: Apple, Meta, Linkedin, Vimeo, Kapten...), you will ensure the quality of our products and its features adoption.This position is transversal and hands-on. You will discover all the facets of our product and learn new skills. It is a great place to grow into the product sphere such as future roles in product management or product marketing.RoleCapture product feedback, investigate issues, and identify solutions. Work with Product Managers to prioritise these solutions and get them implemented with Designers and EngineersCreate documentation and build training content to help drive go-to-market of the products. Communicate pedagogically with the team to improve their knowledge and tech-savvinessProvide technical insights to Bigblue's clients. This can be needed when a client with a complex need is trying to use our product to solve it such as during onboarding. We allocate you time to develop expertise. You become the go-to person when it comes to the understanding of our products.Requirements Education- Final year of Degree from a top engineering school (or equivalent) or business school. This should be your end of school internship with our intention for you to become full time after thatYou are a doer - you aim and strive for high impact and getting things done Eager to learn- You are excited to discover new scopes and learn new technologiesEver curious & Embrace complexity- You have a habit of digging deep to understand how things really workProblem-solver- You thrive to find solutions to people's problemsCommunicator- Excellent writing and summarising skills. As you will work with Bigblue's transversal teams, you make sure everyone understands complex situations and you build strong relationships with the different teams.Languages- Strong English and French communication skills - written & oral - to engage with all team members and merchants. We indeed have warehouses in France, Spain and in the UK. #J-18808-Ljbffr