General Manager

Service Crane Company, a full service material handling company specialized in overhead cranes and hoists, is looking for a general manager to help support our growing business. Our team is an integral part of the material handling industry. As a member of the team, you will work closely with outside sales and operations to identify and qualify new leads.Job Description:Increase sales and develop new customers while maintaining gross profit.Manage and develop sales staff – Work with personnel at different levels of technical and sales knowledge/experience. – Training in both technical and sales strategies. Hire, train, retain both inside and outside sales personnel.Improve customer service/experience.Lead sales meetings, regular staff meetings, training/information sessions.Support outside sales staff in meeting customer needs.Work with customers, sales, and operations to create a partnership where we take care of all the customers’ cranes and hoist needs.Develop/implement strategies to sell more onsite service contracts.Develop processes/procedures to help – Standardize quoting and make it as efficient and accurate as possible. – Utilize tools like Salesforce, InspectAll and Sage. – Improve communication with inside/outside sales, service/ops, and customers.Work with salespeople to close large sales and set up new customers.Work with marketing to develop newsletters, email and print marketing pieces, and advise on updates/changes to the website. Help write and review content prior to it being published.Qualifications:Be able to type an average of 55 wpm.Have a professional appearance & positive attitude.Be organized and detail oriented.Possess time management skills.Be able to multi-task in a fast paced environment.Exercise good judgment.Have exceptional work attendance.Have a sense of urgency in completing tasks and a commitment to do whatever it takes to get the job done right.Excellent communication skills, both verbal and written.Ability to multitask in a fast-paced environment.A commitment to completing tasks correctly and on-time. #J-18808-Ljbffr