Customer Service Team Lead

Lead the Way in Customer Service

We're seeking a highly motivated and experienced Customer Service Team Lead to join our team at Starbucks - Cobra Coffee. As a key member of our store leadership team, you'll be responsible for delivering exceptional customer experiences and leading a team of baristas to create a positive and engaging store environment.

Key Responsibilities:

• Lead shifts and coach your team to provide high-quality service and products to our customers
• Collaborate with the store leadership team to drive business results and improve operational efficiency
• Support the growth and development of your team members through coaching and performance management
• Champion our mission and values to create a positive and inclusive store culture

What We Offer:

• Competitive salary and benefits package
• Opportunities for career growth and development
• Free drinks and discounted food when you're on shift
• Comprehensive training and access to Starbucks Global Academy
• Life insurance and third-party discounts

Our Process:

Application > CV review > Telephone Interview > Provide right to work documentation > Interview and in-store experience > Offer and onboarding