Senior Full-Stack Engineer (Frontend leaning) - AI Paris, France

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.The AI innovation team thrives in a fast-paced environment where rapid iteration is key. As a product engineer, you'll play a critical role in quickly developing and testing solutions, with a primary focus on gathering customer feedback as swiftly as possible to drive meaningful improvements and innovation. This team builds AI features across the entire breadth of the Front product, so the ability to quickly ramp up on unknown areas of the code will be instrumental.What will you be doing?Collaborate closely with product managers, designers, and fellow engineers to build and enhance product features.Develop in a JavaScript environment, with a strong focus on TypeScript, Node.js, and React.Contribute to the deployment of AI-powered features for our users (e.g., AI Tagging, AI Answers, etc.)Develop features end-to-end. At times, this would be with minimal or no cross-functional involvement.What skills and experience do you need?Must have:Proven industry experience building fast, reliable, and real-time web applications.Product-minded: Passionate about delivering exceptional user experiences.Understand the trade-offs between different engineering solutions when solving a problem, value pragmatism over idealism in this role.Should have:Comfortable thriving in a dynamic, fast-paced, collaborative, and high-growth environment.Knowledgeable about modern web technologies and a strong appetite for learning new ones (e.g., Node.js, React, Redux, TypeScript).Familiarity with the architectural patterns of large-scale web applications.Nice to have:Experience with AI technologies (e.g., LLMs, Vector Databases, etc.).Rigor in A/B testing, test coverage, and modern web best practices.Familiarity with managing complex data models at scale.What we offerCompetitive salaryEquity (we are post-series D & backed by some of the best VCs in the US)Private health insurance, including plan options at no cost to employeesFocus Fridays - learn more here!Flexibility to work from home 3 days/week (unless posted as a full-remote role)Mental health support with Workplace OptionsFamily planning support with Maven75 Euro per month Lifestyle Stipend to spend on fitness and other activitiesFront provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice #J-18808-Ljbffr