Service Receptionist

Our client is an Engineering firm based in Caerphilly, they are looking for a permanent Receptionist to join their expanding team. The office is full of friendly staff who are there to support you. There is long term progression available within the business and they are looking for someone to start ASAP. This role requires a reliable and organised Receptionist to join a busy team, needing to have at least 2 years of previous reception experience, OR customer service administration within an office environment. As the first point of contact for the company, you will play a crucial role in creating a positive and welcoming experience for clients and visitors. The ideal candidate will have excellent communication skills, be proficient in accurate data entry, also possessing strong organisational abilities. Receptionist Benefits: * Hours are Monday to Friday 8.30am to 5.30pm * Salary of £25,000, negotiable for the right person * Holidays 20 days plus 8 stats * Multiple departments, able to progress career * Yearly appraisals * Free Parking * Pension Engineering Administrator Duties: * Welcoming visitors with a friendly and professional attitude * Dealing with telephone enquiries and emails, transferring customers to the correct departments or individual * Coordinating accommodation and hire vehicles as and when required for Engineers and Senior Management * Updating internal training matrix and preparing fuel card reports * Sorting and Frankin mail, ensure distribution to the relevant department or person * Provide general administrative and clerical support, including data entry, photocopying, and filing * Maintain office supplies inventory and place orders as needed * Booking in work for internally based Engineers as required * Testing fire alarms weekly Engineering Administrator Essential Experience: * Previous experience (at least 2 years) working within a receptionist position is essential * Excellent communication both written and verbal/ face to face and telephone based, with experience of dealing with telephone and email inquiries * Attention to detail and ability to multitask effectively, to plan and organise own workload * Confident to meet and greet customers on site, as well as transfer calls to the correct department or person * Experience of managing diaries/ booking meeting rooms * Computer literate – use of Microsoft Office Word, Outlook and Excel * Work as part of the wider team If you are interested in this role, please send your CV online immediately Privacy and General Data Protection Policy By applying for this position, you are giving consent for Platform Resourcing Limited to contact you regarding this vacancy and to discuss potential opportunities that would be seen to be in both parties’ interest for the explicit reason of assisting you to find work. Your details will not be passed on to any prospective employer/s without your prior consent. Platform Resourcing will not share any of your details with any third parties unless deemed suitable by you as the applicant/data subject. The above is a general overview and should not be used as a comprehensive list of Platform Resourcing Limited’s commitments. You can find more information on how we handle your data please see our Data Protection and General Data Protection Policy within our policies page on our company website. If you have any questions, please call us before applying. Platform Resourcing are advertising this vacancy and are acting as an employment agency