Junior Systems Engineer

About usPathway Communications is a leading Canadian Managed IT and Cybersecurity Services Provider with a rich history of success since 1995. Our team of over 150 technical staff, which works out of four offices, delivers cutting-edge IT management and cybersecurity services to businesses across Canada and the USA. Our services include IT infrastructure and application management, 24/7 cybersecurity and SOC, data center services, private and public cloud solutions, secure connectivity, telephony and expert consulting. Our commitment to excellence is reinforced by the critical certifications we have. These include, amongst others, SOC, ISO 27000, PCI DSS and Uptime Institute Tier III Certifications for our data center.The PositionWe are seeking a Jr. System Engineer with 3 to 5 years of experience who will play a supporting role in designing, implementing, and maintaining the IT infrastructure. This includes managing servers, networks, and security systems to ensure they meet business needs and are secure. The incumbent will often wear multiple hats, dealing with hardware, software, and network issues, and may also be involved in project management.Key ResponsibilitiesCollaborate with clients to understand their needs, provide technical guidance, and assist them in implementing the solution.Administer Microsoft 365 services, including SharePoint Online, Teams, OneDrive, and other related workloads.Monitor system performance, troubleshoot issues, optimize resource utilization, and perform necessary upgrades and patches.Collaborate with internal IT teams to plan, deploy, and maintain Windows-based applications, services, and updates.Evaluate and select appropriate hardware, software, and networking technologies to meet organizational needs.Ensure the tracking and renewal of all applicable software and system licenses.Configure systems for compliance with SLAs; use load-balancing, fault-tolerance and scalable architecture where required.Manage configuration and provisioning of Microsoft Windows operating systems both, on premises, and in the cloud (Azure, AWS, Google)Manage and administer hybrid Exchange server infrastructure.Ensure system and data integrity through regular audits, monitoring, and security measures.Implement data backup and recovery strategies to ensure business continuity.Document system configurations, procedures, and troubleshooting steps for knowledge sharing and future reference.Stay updated on emerging technologies, trends, and best practices related to infrastructure systems engineering.Identify opportunities for process improvement, automation, and efficiency gains in infrastructure management.Provide timely and responsive technical expertise both within and to clients, which may include rotational on-call support and off-hours system maintenanceQualifications and Skills:Bachelor’s degree in computer science, Information Technology, or a related field.Proven 3 to 5 years of experience as a system administrator, specifically with Microsoft technologies.Strong knowledge and experience with Windows Server administration, including Active Directory, Group Policy, and file/print services.Proficiency in managing Exchange 2010/2016 Server and Exchange Online environments, including mail flow, mailbox management, and security.Proficiency in network administration, including LAN/WAN, TCP/IP, routing, and VPN technologies.Experience with M365 administration, including SharePoint Online, Teams, and OneDrive.Strong knowledge of server hardware, operating systems, and virtualization technologies (e.g., VMware, Hyper-V).Familiarity with storage technologies (e.g., SAN, NAS) and backup/recovery solutions.Working knowledge of cloud computing platforms (e.g., AWS, Azure)Solid understanding of cybersecurity principles and best practices.Strong analytical and problem-solving skills.Excellent communication and collaboration abilities.Ability to work independently and manage multiple priorities effectively.Join usAt Pathway Communications, you’ll have the opportunity to work and expand your career and skills as part of the leadership team in a dynamic, innovative environment where your contributions are valued. If you’re passionate about cybersecurity and looking for a challenging yet rewarding role we’d love to hear from you.Pathway is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Furthermore, Pathway is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation during the application or interview process.OthersCandidates must be willing to undergo a technical exam.All applications must be submitted through this job posting. For any concerns or queries, kindly email [email protected] #J-18808-Ljbffr