Service Desk Analyst

Position : Service Desk Analyst Location : Middlesbrough Salary : £23,000 Monday-Friday 37.5 (Early Friday finish) Pension contribution 4% Employee assistance program BUPA health care Discount/Rewards hub 25 days holidays+ stats Responsibilities and Requirements: 2 years' experience working in a service environment Provide 1st line technical experience Strong Knowledge of Microsoft Windows, 10 & 11 Experience using Microsoft Active Directory Understanding of LAN / WAN / TCPIP Microsoft Office 365 experience Microsoft Office Admin Centre Experience Supporting Microsoft Teams Basic Understanding of Powershell preferred Confident telephone manner A keen interest in IT Communication and time keeping skills