Wedge Networks is looking for dedicated, innovative and passionate leaders. Our employees think outside the box to design, market and sell industry-changing network security solutions. We stand behind our products and are continually looking at innovative ways to grow our International Brand. If you’d like to be a part of this team, we’d like to talk to you.
Please email your resume, with the listed competition code you are applying for, to [email protected].
Please note: Only qualifying applicants under consideration will be contacted.
Senior Network Engineer - Calgary, AB (Competition: CALSNE201909)
Wedge Networks is seeking candidates to fill a Senior Network Engineer position on our research and development team. This position is responsible for working with the CTO to provide timely and effective technical support for post-sales deployments as well as to help solve customer-facing technical issues.
Responsibilities
- Engage with the customer as the technical lead throughout from Proof of Concept to implementation, ensure customer success and satisfaction;
- Provide technical expertise in creating solutions, designs, proof of concept and implementations which may include installation, configuration, troubleshooting, customization, testing, and documentation;
- Provide information required and recommend solutions. Follow up proactively with to ensure Wedge products and services meet potential customer expectations;
- Operate and deploy Wedge Networks' product line. Configure cloud/appliance system for customers; monitor automated deployment and start-up operation. Diagnose, report findings and recommendations to both Sales Management and Wedge Engineering;
- Consult with Wedge’s internal subject matter experts to obtain information on how best to respond to particularly complex customer service issues;
- Based on gained customer experience, provide feedback to further enhance Wedge’s product features, deployment processes, procedures and automation.
Skills and Qualifications
The qualified candidate must have the following:
- Bachelor’s degree or a combination of education and experience in networks, IT Security, engineering, information systems, and business administration;
- 5+ years of industry experience planning, architecting and implementing network security solutions at both enterprise and service provider levels;
- Strong understanding and work experience of Internet technologies routing, switching and general network infrastructure including technologies associated with the ISP and MSSP market;
- Comfortable working with cloud and virtualization technologies including AWS, Azure, Google Cloud systems, network storage systems and data centre services;
- Understanding of the lower level workings of SD-WAN and VPN technologies including IPSEC and MPLS VPNs is a plus;
- Network engineer certifications such as CCNP Security (Cisco Certified Network Professional Security), CEH (Certified Ethical Hacker), CISSP (Certified Information Systems Security Professional), and GIAC Security Certifications are a plus;
- Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills;
- Attention to detail, plus analytical and problem-solving capabilities;
- Ability to work under pressure and stressful scenarios;
- Positive, service-oriented personality;
- Willingness to travel.