Business Systems Analyst

Location Address: Hybrid - Toronto – 1 every 2 weeks – Thursdays
Contract Duration: ASAP to Oct 31, 2024 – approx. 4.5 months
Possibility of extension & conversion to FTE
Number of Positions: 1
Schedule Hours: 9am-5pm Monday-Friday; standard 37.5 hrs/week
Reason: Additional Workload

Typical Day in Role:
• Analyze and develop technical requirements based on solution documentation
• Ensure integrity of business and technical requirements in end-to-end customer journey
• Drive joint application design solutioning sessions with our architecture, development and security architecture teams that inform high-level estimates for large and medium sized incoming initiatives
• Facilitate requirements gathering and design sessions with multiple stakeholders to extract requirements, and turning them into use cases, user stories, sequence diagrams, cheat sheets, etc., whatever is suitable – to meet development and stakeholder needs
• Maintain and curate content in centralized Confluence / SharePoint sites for the team.
• Lead enterprise process engineering development across infrastructure, Security, DevOps, and cryptography teams
• Create, refine and maintain product backlog and associated deliverables, release backlog with forecasted delivery timelines
• Bridge the gap between business and IT, ensuring common understanding and IT/Business alignment of both functional (for business needs) and non-functional requirements (such as reporting, performance, interfaces, and constraints.)
• Help improve and drive our engineering practices by providing valuable inputs and suggestions as to what works well and what can be done better
• Contribute to a collaborative team environment by information sharing and team cooperation
• Demonstrate strong personal values and a commitment to our mission and customers

Candidate Requirements/Must Have Skills:
1) 5+ years of experience as a Business Systems Analyst in a challenging IT system solution agile or lean environment
2) 3+ years’ experience with Web Services- combined experience with the following: RESTFUL / SOAP (XML & JSON)- OpenAPI, OAuth2.0, Postman (please list which)
3) 3+ years’ experience utilizing Atlassian suite of tools including JIRA, Confluence
4) 3+ years’ experience with microapps and Microservices architecture

Nice-To-Have Skills:
1) Experience with Swagger documentation

Soft Skills Required:
• Analysis, logical thinking and problem-solving skills
• Notice all the little details for every document / requirement / conversation that comes across you, and it drives you crazy that others cannot keep everything consistent
• Do good work, and lots of if; the drive to deliver quality work is just a part of you
• Able to simplify complex situations and navigate ambiguity

Education:
Engineering or Computer Science or technical degree preferred

Best VS. Average Candidate:
Ideal candidate is hands-on in understanding and resolving inconsistencies on the requirements; thinks outside the box and takes initiative in investigating and resolving problems; strong with mobile platforms and API integration knowledge

Candidate Review & Selection
MS Teams Video Interviews
1st technical interview 1 hour with BSA lead and other team member(s)
- Technical knowledge questions, and some scenario questions
2nd HM Interview 30 minutes

Hiring Manager’s availability to interview: ASAP – HM back after May 27th but team will help with interviews and reviewing