Call Centre Agent

Company:  Step Ahead Recruitment
Location: Otley
Closing Date: 15/11/2024
Salary: £23,000 - £33,000 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Sales Executive – No Cold Calling - Pool In Wharfedale - £23k basic rising to £23.5k after probation + uncapped commission - £10k OTE – Hybrid Working Alternating hours: Week 1: Monday-Friday 8am-4pm Week 2: Monday-Friday 10am-6pm Are you ambitious, driven and money motivated? An exciting opportunity, to be a vital team player in one of the best tech companies in Leeds. This team has a great vibe! They are fun, friendly, sociable and work in lovely modern offices with lounge area, games room, onsite gym and fully stocked Beer & Prosecco fridge. A hugely supportive environment with loads of opportunity to progress within the business. The purpose of this role is to make outbound calls (no cold calling - responding to inbound enquiries) to customers to allocate them the right advisor and ensure they have received a first-class customer experience. The successful candidate will be able to think on their feet, with a creative approach to object handling, upselling and cross-selling. Benefits: Monthly bonus (Average £600-£1000 a month) 24 days holiday (increasing on length of service) + day off for birthday + 8 bank holiday Hybrid working - Monday & Fridays work from home Beautiful, sociable offices in Pool In Wharfedale with lounge area, games room, onsite gym and fully stocked Beer & Prosecco Fridge Regular, paid social events Self-development and progression opportunities Free onsite parking Free Fruit, Nespresso Coffee and Tea Being part of a vital team in the company Job role High volume outbound calls to inbound enquiries to explore their requirements Objection handling to resolve any queries or concerns and upselling where possible Allocate the right advisor against their needs Delivering a high customer experience whilst hitting targets Experience/skills required: Passion, ambition, and self-motivation Strong desire to deliver a first-class customer service Experience hitting and exceeding targets Ability to cross and upsell We'd consider backgrounds from B2B, B2C, Estate Agency, Car Sales, Recruitment, Telesales, Telemarketing, Financial Services and other telephone-based sales roles. Please apply here with your CV
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Step Ahead Recruitment
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