Application Support Analyst

Application Support Analyst – Manchester - Hybrid working Application support, deployment, configuration, SQL, Software Support, Manchester, North West    This advanced solutions provider requires a driven and self-motivated Application Support Analyst to join their busy technical services team, and motivate those around them. They are based in Manchester and are operating a hybrid working model. The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm.   The Application Support Analyst will be responsible for: Application support for critical business systems of business customers Deployment & configuration of software applications, meeting customer requirements, delivering error free deployment and configuration Handling customer incidents, problems and requests within strict Service Level Agreements Answer questions from customers about the features and capabilities of the supported Applications Produce both customer-facing and internal documentation in line with company standards. Participate in Continual Service Improvement Activities to add value to the services provided to customers.The following skills and experience are required: Ability to multi-task in a pressurised environment Knowledge and experience of Software Deployment Problem analysis and solving Supporting bespoke application Knowledge and experience of system monitoring solutions Excellent communication skill whilst developing effective working relationships with both internal and external customers SQL database experience The company have an excellent reputation within their sector. They really look after their employees by offering structured training, the opportunity to develop your technical knowledge and a clearly defined career path. On top of this, they offer excellent remuneration including an incentive scheme to truly recognise and reward their staff.  Keywords; Application Support Analyst, Manchester, Application support, deployment, configuration, SQL, Software Support - Hybrid  Email your cv for consideration to (url removed) Contact (phone number removed)