Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
Process Engineering Specialist II
Location:
Mississauga, ON, CA, L5N 0E1
Description
Reporting to the Manager Process Engineering – First & Last Mile the Process Specialist II role is responsible for leading process and performance excellence programs within the First and Last Mile operations umbrella. Key areas of responsibilities include;
· Ensure the First and Last Mile policies and procedures are designed to comply with internal and external business requirements
· Provide governance within the Business Process Framework to ensure that all processes associated with the First and Last Mile perform within set guidelines and achieve customer expectations
· Oversee tasks with multiple groups ensuring departmental alignment on Terminal Excellence projects and initiatives
Responsibilities
· Lead and coordinate the evaluation of processes, systems and technology impacting operations as per the approved business requirement
· Develop routines and best practices to ensure quality and performance
· Ensure processes comply with safety and quality standards
· Meet with operations managers to assess existing processes. Document voice of customer and assess requirements for first and last mile
· Lead and manage the exploration of process improvement strategies, documentation, data collection, defect management, and take to market activities within the first last mile
· Work with the Process Manager – FLM to execute deliverables assigned to complete the project scope on time and within budget
· Lead and conduct lessons learned exercises for continuous improvement of associated standardized processes
· Provide the Process Manager with process documents and standard operating procedures
· Develop job aids and reference materials
· Communicate and update project status and activities to all stakeholders
· Provide training and monitoring support to operations for system upgrades
Experience
· Minimum of 4 years of relevant work experience in a high availability Transportation/Supply Chain/ Network Logistics operation. Experience within the Courier First and Last Mile considered an asset
· Experience with transportation processes and standard operating procedures
Education
· Degree in Industrial Engineering/BS degree in Engineering graduate considered and asset
· Lean/Six Sigma training (Green Belt or above is preferred)
Skills
· Advanced technical skills
· Analytical thinker
· Strong leadership, project and time management skills with the ability to prioritize multiple projects in an agile approach
· Problem solver and strategic thinker with a strong work ethic and ability to work independently in a fast-paced environment
· Ability to work with a high degree of detail and accuracy constantly meeting deadlines
· Strong written and oral communications skills. Bilingual (English/French) considered an asset
· Knowledge in MS applications (i.e. Excel, Word, Outlook, PowerPoint, Project)
· Experience with UAT and JIRA
Job Segment: Logistics, Lean Six Sigma, Six Sigma, Process Engineer, Supply Chain, Operations, Management, Engineering