Manager of Security Operations

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world. Position Summary We are seeking an experienced Manager of Security Operations to lead our team in providing exceptional security services while upholding ethical service. In this role, you will exemplify a commitment to treating all individuals with dignity and respect, fostering a culture of integrity and professionalism within the department. You will collaborate with senior management to implement strategic plans aimed at enhancing operational efficiency and promoting a safe environment for all members of Team UHN, patients, and visitors. As a leader, you will oversee the daily activities of the Security Operations team, ensuring compliance with established policies and procedures. You will conduct investigations, manage departmental finances, and drive continuous improvements in service quality. Your role will also involve developing and introducing technological advancements to enhance operational efficiency, particularly in areas such as CCTV, Access Control, and Incident Reporting systems. You will manage human resources functions, including hiring, performance evaluations, and employee development. Your leadership will empower team members to grow professionally while fostering a teamwork-oriented environment that values diversity and inclusivity. You will also be responsible for implementing training programs to ensure all staff are well-equipped to perform their duties safely and effectively. Join us in making a meaningful impact within our community by leading a team that prioritizes patient-centered security practices. If you are a proactive leader with a strong background in security operations and a passion for ethical service, we invite you to apply for this vital role within our organization. Duties In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN. UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application. UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.