Guest Service Manager Canad Inns Destination Centre Club Regent Casino Hotel

• Ensure that the budgeted profit of the department is maintained, financial results are properly analyzed, and appropriate action is taken in areas of poor performance.
• Participate in the development of business strategies which are aligned with the overall objectives of the hotel. Develop and implement business strategies for the department.
• Oversee daily service and customer interactions.
• Develop and implement strategies and practices which support employee engagement.
• Stays current with ratings and offers with programs such as Expedia.
• As a working manager, be proficient in all Guest Services positions.

• Experience as a Guest Services Manager or equivalent role, preferably in a hotel environment.
• Hands-on experience with Maestro PMS software preferred.
• Proficient in Microsoft Office Suite, including advanced Word and Excel skills.
• Exceptional oral and written communication skills.
• Strong attention to detail and organizational proficiency.
• Experience in database management and record keeping.
• Able to exhibit a high level of confidentiality.

• RRSP Match.
• Group insurance
• Strong personal as well as professional development.
• Continued education assistance, “Scholarships”.
• Employee Canadvantage Rewards Program.
• Employee Discounts, including meals, room rates, and more!
• Employee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more!
• Wellness Benefits.
• Career Growth Opportunities.

Thank you for your interest in a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.