Credit Control Specialist

Credit Controller x5 – Law Firm. Hybrid working (1 or 2 days per week in Leeds Office) The Company Our client is a global leading Law Firm with offices around the world. Salary and Benefits: up to £28.5k plus Bonus (c5k) and a host of benefits and remote working: * Comprehensive health coverage (medical, dental and optical) * Competitive vacation packages * Educational assistance and professional development programmes * Savings or pension plan * Life insurance * Travel insurance * Global mental wellness programme * Sports clubs and social events About the Role The Credit Controller will be based in the Leeds office 1-2 days per week with the rest working from home but within commutable distance to Leeds. They will focus on maximizing client turnover and minimizing bad debts whilst working as part of a team. This is an excellent opportunity for someone who is interested in providing high level support to the Collections team whilst working within a fast paced environment. Primary responsibilities include: * Day to day management of the assigned ledger * Understanding how KPIs are set and how best to achieve them * Building relationships with partners and fee earners to ensure the collection policy is adhered to and escalate any problems clients, fee earners or debts to the management team * To be able to correctly identify clients that default on payment terms and to liaise with the lawyers/partners on the most appropriate course of action to take, taking into account the profile of the client * Maintaining detailed and accurate notes regarding debtors on the firms internal system and ensuring the team leader is equipped with the relevant data on the Credit Controller's assigned ledger * Have a good understanding of the client and the nature of their business * Holding regular meetings with Practice Group Heads and Partners Experience Needed We are looking for people who have at least 2-3 years experience in a fully-fledged Credit Control role. Ideally but not essentially from professional services business managing a larger ledger with high value accounts. Also desirable are: * Excellent organisational skills, with the ability to multi-task and produce quality work within tight deadlines * Strong communicator together with effective negotiation skills both with clients and the lawyers/partners * Able to interact positively at all levels within a law firm and be a team player * Confident using MS Office, including Work and Excel * Maintain a strong attention to detail and the ability to deal with confidential matter with discretion * Can demonstrate initiative and the ability to be proactive, while also being able to follow instructions * Deliver a 'can do' and proactive approach at all time