Engagement Director

We create possibilities that move life and commerce forward
Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place.

Responsible for overall success of an implementation in addition to internal resource management and career development. Must oversee project dependencies that occur during significant design, configuration, testing and implementation efforts through technical and operational project managers. Advise clients on the development of change management plans. Performs on-going risk analysis and provides support of sales activities. Develops and mentors line managers and team members. Ability to communicate with C-level Executives. Engagement management and influencing skills. Ability to up-sell, build and manage existing customer relationships.

MINIMUM REQUIREMENTS

• Four-year bachelor’s degree in industrial engineering, logistics, or information systems. MBA preferred.
• 7-10 years of prior software implementation consulting experience with at least 5 - 10 years of WMS or supply chain software experience.
• 10-15 years of experience leading a professional services group.
• Exceptional written and oral communication skills.
• Resource planning and management experience with supply chain systems and software implementations.
• Average travel 50 - 75%.
• Excellent analytical, problem solving, and communication skills.

Committed to diversity and inclusion
At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. #J-18808-Ljbffr