Customer Service Administrator

CUSTOMER SERVICE ADMINISTRATOR | PERMANENT | HYBRID | CENTRAL LONDON | £32,000 - £38,000 | BANKING | KYC | ONBOARDING | ACCOUNT OPENING | DEPOSITS BSQ Talent has partnered with a prestigious banking firm renowned for its long-standing reputation for excellence in the industry. Our client is currently seeking a dedicated and detail-oriented Customer Service Administrator to join their Deposits team. In this role, you'll handle the day-to-day administration of the Bank's deposit base, including onboarding new customers and opening accounts, managing deposits and rollovers, providing bereavement services, and maintaining accurate records. What you need: * Experience of working for a financial service organisation * Experience in account opening (SIPPS/SSAS, Charities, Business/SME, Trusts, Mandate Changes) * Experience of handling high volume outbound calls * Exceptional customer service skills and telephone manner * Confidence handling administrative tasks * Proficiency with Word, Excel, Outlook What you get in return: * £32,000 - £38,000 annual salary DOE * Discretionary Bonus * Exceptional Learning and Development Programs (many stay for up to 10 years and are promoted internally) * 2 Well-being Days * Private Medical Cover * 1:1 Financial Coaching * 26 Days Holiday This is a hybrid role with 3 days a week working at my clients state of the art offices located in Liverpool Street, London. Unfortunately, on this occasion my client is unable to offer sponsorship. If you're looking to be a part of an organisation that champions its employees by prioritising career growth and development, apply now or contact George Horton at BSQ Talent