Senior QA Engineer (Nevio)

Senior QA Engineer (Nevio)Job Title: Senior QA Engineer (Nevio)NOTE: Candidates with a valid work visa permit would be preferred.Ensure the high quality of Amadeus products to upgrade customers’ experience.Business EnvironmentThe airline business is going through a complete retailing transformation to address expectations customers are now used to in retail: workflow efficiency and control, price transparency, social networks interactions, personalization.In this context, Order Management System (ORMS) is essential to deliver the true value of this transformation. Our group is in charge of building the Amadeus one.Following 2020 production that helped build the first system bricks, our team is now focused on making the product ready for airlines in production, achieving the key objectives of openness, simplicity, and agility. The group is organized in full SAFe.PurposeJoining OMS, you will be working in an agile team that is designing, developing, validating, and maintaining core components of the OMS, including:Core order system to manage orders data and life cycle, storage, fulfillment.Integration with NDC layer of the order suite via RTL backend.Interactions with other suites needed throughout the handling of our orders: offer suite, revenue accounting, payment, operations suite, etc.Interactions with the PSS (a.k.a. Bimodal) to leverage all PSS capabilities for a seamless transition while offering new capabilities via ORMS.To fulfill those objectives, you will be working on state-of-the-art technologies and concepts, including:Backend Test Automation Using Robot framework & Python.Cloud native application on top of ACS based on Kubernetes and OpenShift.Microfocus Octane for Test Management.Validating Open API with REST JSON over HTTPS.Full CICD stack to ensure seamless code deployment and validation from developer machine to actual end-to-end platforms.Summary of the roleCommon accountabilities:Has working experience and advanced and specialized technical/functional knowledge in own discipline. Understands how own area contributes to the business. Acts as a reference for colleagues with less experience and supports junior team members.Influences decisions related to own activity, anticipating dependencies and consequences in complex scenarios, contributes to transversal projects, proposes improvements to processes, and is accountable for own and team commitments.Works independently within a plan dictated by the manager, with some guidance on the most complex situations.Specific accountabilities:Test automation & QA ToolingAssess necessity to automate subset of (or all) test scripts.Use test automation framework and contribute to its improvement, particularly Robot framework with Python as programming language.Must have experience working on versioning control tools-GIT, testing tools-Postman, test management tool-Octane.Test strategy & Test PlanAttend specification/architecture reviews (also on customer specification reviews when applicable) and provide feedback along with any potential impact, risk, issue, or missed gap based on experience.Define test strategy and test plan containing test cases (functional and non-functional), ensure traceability with specifications and customer requirements.Ensure compliance of test strategy with CI/CD guidelines, Green IT guidelines, and all quality guidelines (SDL, STDL), QA best practices/standards from the industry (ISTQB).Test expertiseDesign test cases and write test case scripts.Prepare test environment, test data, and execute test cases.Provide sign-off (go/no-go) on tested features based on defined exit criteria.Continuously assess the need to add/update/remove test cases to existing regression and CI/CD pipeline when new product features are delivered and based on metrics (stabilization, deletion of flaky tests).As part of maintenance activities, investigate PTRs, test the fixes, and enrich test suites accordingly.Defect managementOpen defects for software or documentation, assign relevant level of severity based on the importance of the issue, provide relevant investigation and information in order to fix defects.Check defect fix, and give go/no-go for the load of production defects.ReportingReport and communicate on test activities to the line organization, software developers, and product definitions analysts.Provide visibility on testing campaign/milestones to all stakeholders.SupportProvide mentoring and adapted support to newcomers.Provide adapted support to QAE peers based on experience.Knowledge sharingShare knowledge on a specific topic (technical/functional) and spread it among the QA community as well as other stakeholders.Quality assurance ambassadorShow accountability for the project, product, or release quality control.Propagate quality assurance best practices based on the highest standards in relevant teams and quality communities.TechnicityEfficiently use QA tooling stack and frameworks: Robot framework for automation, GIT for versioning control, Octane for Test management, Postman for functional testing, experience on Cloud and DevOps.Be a force of proposition for improvement of existing ones, or development of new ones.Be proactive about any issue/change that is likely to affect QA peers' daily job.Continuous and sustainable improvementBe a driving force behind proposals to improve current quality processes in a constantly evolving development lifecycle framework (SAFE).Act as a pioneer and be part of implementation teams/workshops/taskforces for newest used tools/frameworks/technologies.Participate in the understanding, measurement, and reduction of the environmental impact of the tested applications and associated QA activities.About the ideal candidate:EducationUniversity degree, engineer school graduation, or equivalent work experience.ExperienceAt least 9 years of experience as a Senior Quality Assurance Engineer.Rich experience with automation testing.Strong functional, technical & tooling background with a quality mindset is a must.Airline Industry background is an asset.English: Excellent written and oral communication skills.Experience working in Safe (Scaled Agile) methodology.Diversity & InclusionAmadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law. #J-18808-Ljbffr