Field Service Technician

As a Field Service Technician you will troubleshoot and repair industry related products, perform calibrations and preventative maintenance duties, resolve first line customer service issues and accurately complete service reports in the city of Mississauga and surrounding areas. You could also lead efforts to modernize, upgrade and convert customer existing equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Troubleshoot and repair all Mettler Toledo products within the Business Group
2. Perform system and equipment installations, calibrations and preventative maintenance duties as required
3. Ensure customer uptime requirements are met and that PM work at assigned accounts are completed on time
4. Complete system configuration and testing prior to delivery
5. Provide technical solutions consultant and application support to the customer and the sales force
6. Responsible for resolving first line customer complaints and invoicing problems
7. Ensure vehicle service and maintenance requirements are met
8. All other duties as assigned