Bilingual Technical Account Manager

Our client is looking for a highly motivated and dynamic Technical Account Manager to join their team. The ideal candidate works closely with executives within the managed client’s organization to provide solutions by thoroughly understanding their business and technology needs. This person would collaborate with and advise the managed clients and performs the same functions as a conventional Chief Information Officer and he/she is responsible for creating strong business relationship with the Client.About You:The ability to link IT systems to business objectivesA strong knowledge of technology trends likely to impact the CustomerA firm grasp of IT project planning and managementAbout Our Client:Our client is a trusted business partner and market leader that enables client success through the adoption of information technology. Our client provides organizations with managed IT services and business technologies, supported by a team of skilled professionals who strive to anticipate the evolving needs of our Clients. Their team is comprised of talented and passionate professionals that are encouraged to think outside the box. The environment is dynamic, where team members are appreciated for their involvement and rewarded for their contribution.Competitive remunerationComprehensive employee benefits package;Training, coaching and mentoring within a stimulating work environmentCareer development with the possibility for advancement within the CompanyIn-depth knowledge of technology best practicesAn entrepreneurial mindset with outstanding organizational and leadership skillsAutonomous, creative, enthusiastic and motivated with the ability to work in fast-paced environmentResponsibilities:Discovering and understanding the Client’s short and long-term business goals and developing strategies that align to his targets and respects financial budgetsFormulating strategic IT goalsPlanning the IT budget and identifying business risksAnalyzing and reworking business processes and facilitating technology changesProviding proactive and appropriate infrastructure design upgradesMaking data-driven, high impact recommendations to client decision-makersCreating and communicating alignment standard reviews to optimize business processes, facilitate tech improvements and evaluate IT landscapeOptimizing business processes and facilitating technological improvements for managed service clientsGenerating MRR growth within the Client baseWorking with internal teams to create and update technical standards to reduce client risk and reactive support timeQualifications:A university level bachelor’s degree in computer science, information sciences or related field preferred, or equivalent experienceThree to five years of field experience in Client-facing technology sales or consultative roleThree to six years’ experience in system administration and/or tier 3 technical supportProven experience in sales, preferably technology salesExperience in the IT budgeting and cost analysisPossess strong written and verbal communications skills in French & EnglishAnalytical abilities and problem-solving skillsPossess intermediate-to advanced skills and knowledge of standard office applicationsIf Interested:Please send your resume and project list in confidence to Kevin Budhram at [email protected] for consideration.We thank all applicants for their kind interest, however, only those with relevant experience will be contacted at this time. All resumes and project lists will be considered for all other current relevant roles as well as be kept on file for future consideration, so please don’t hesitate to apply.Connecting great people with great companies for great results.SearchLabs is a leading specialist recruitment firm established to meet the recruitment needs of the Design, Construction & Property, and Information Technology industries. Established in 2010, we work with the leading companies within our disciplines across North America & the Caribbean.At SearchLabs, we make hiring and job hunting as easy and simple as possible so you can focus on what you do best. We believe in the 80/20 rule. That 20% of companies come up with 80% of innovation in the industry, and 20% of talent do 80% of the work. We represent that 20%.When you partner with us, your personal career goals and objectives are dealt with and represented by experienced consultants within your field of specialty. We then match you to the best opportunities that are aligned with your goals and aspirations to result in a positive and rewarding outcome.We recognize the importance of ethics and are committed to confidentiality in every step of the process. Whether you are looking for a permanent or contractual arrangement, we appreciate the responsibility and opportunity to represent and inform you about the marketplace and the career opportunities within.Our Information Technology Division:The Information Technology division of SearchLabs was established to meet industry specific recruitment needs within Information Technology.With our “Candidate First” focus, our experienced and specialized Recruitment Consultants will work with you to provide opportunities that fall in line with your career aspirations, ensuring we bring only relevant roles to your attention.Specialties include:Financial ServicesProfessional Services & VendorsTelecommunicationsHealthcareDigital MediaE-commerce & RetailManaged Service & Managed Security Service Providers