hotel front desk clerk

Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksRegister arriving guests and assign roomsTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures, calculate charges and receive paymentsBalance cash and complete balance sheets, cash reports and related formsMaintain an inventory of vacancies, reservations and room assignmentsFollow emergency and safety proceduresClerical duties (i.e. faxing, filing, photocopying)Answer telephone and relay telephone calls and messagesContact customers to deliver requested wakeup callsProvide customer serviceWork conditions and physical capabilitiesAttention to detailStanding for extended periodsPersonal suitabilityClient focusEfficient interpersonal skillsExcellent oral communicationOrganizedWork Term: PermanentWork Language: EnglishHours: 30 to 40 hours per week