Community Ministries Supervisor

The Community Ministries Supervisor provides holistic leadership to all programs under the umbrella of The Salvation Army’s Fort St John Community & Family Services in accordance with The Salvation Army’s Mission, Vision, and Values. The Community Ministries Supervisor is a senior leader who is a member of the management team who provides assistance to individuals and families who are seeking aid and assistance from, or have been referred to, The Salvation Army. This may involve providing administration, supervision and operational requirements of special programs. Education, Qualifications and Certifications:

• Completion of a formal post-secondary/college program of 2 academic years in a related field (e.g., Social Work)
• Food Safe Level 1 certification
• First Aid Level 1 certification
• Non-Violent Crisis Intervention training is an asset

Experience and Skilled Knowledge Requirements:

• A minimum of two years of prior related experience, including experience in a wide range of social service programs, managing people and resources, and communicating orally and in writing with government officials and/or funders.
• Proficiency in the use of computer programs such as Word processing, Spreadsheets, Databases, E-mail and Internet etc.
• Strong organizational skills
• Good team and interpersonal skills
• Empathy to clients, staff and volunteers
• Able to handle physical demands, which include lifting/carrying items more than 40 pounds

SKILLS/capabilities:

• Attention to detail, problem solving and analytical skills.
• The performance of the job requires attentive listening (supervision, counselling, conflict resolution, etc.)
• Attention to computer work.
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility
• Creativity/Innovation: Develop new and unique ways to improve service and to create new opportunities.
• Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameter.
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Lead: Positively influence others to achieve results in the organization's best interest.
• Make Decisions: Assess situations to determine the importance, urgency, and risks, and make clear decisions which are timely and in the best interests of the organization.
• Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities
• Plan: Determine strategies to move set goals, create and implement actions plans, and evaluate the process and results.
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
• Think Strategically: Assesses options and actions based on trends and conditions in the environment, and the vision and values of the organization.
• Adaptability: Demonstrate a willingness to be flexible, versatile and/or tolerant in a changing work environment while maintaining effectiveness and efficiency.
• Behave Ethically: Understand ethical behavior and business practices and ensure that own behavior and that of others is consistent with these standards and aligns with the organization's values.
• Ability to work with difficult or emotionally needy people in a patient and compassionate manner.
• Support for and an understanding of the mission and purpose of The Salvation Army.