Employee Experience & Development Specialist

About Us:

Propel (TSX: PRL) is the fintech company building a new world of financial opportunity by facilitating access to credit for consumers underserved by traditional financial institutions. Through its AI-driven platform, Propel evaluates customers in a more comprehensive way than traditional credit scores can. Our revolutionary fintech platform has already helped consumers access over one million loans and lines of credit and over one billion dollars in credit.

To build a new world of opportunity we bring together the brightest talent to help us build opportunities. We are entrepreneurs and believe in measuring success through results and growing within; talent and hard work never goes unnoticed. At Propel, we are here to change the way employees, customers and shareholders succeed together.

We are a team of passionate entrepreneurs, who foster curiosity and growth in our employees. Our culture is why we’ve been so successful and why our employees choose Propel to build their careers. It’s also why we’re one of North America’s fastest growing companies and a Best Place to Work.

Join us as we change the way employees, customers and shareholders succeed together.

About You:

As a fast-growing fintech, we stay true to our startup roots. You picture yourself within a vibrant and entrepreneurial organization where your ideas will be heard, and you have an opportunity to showcase your talent. You are motivated by goals, a self-starter and like to wear multiple hats.

You are a talented professional looking for a career, not a job. In this role, you will report to the Senior Manager of People Development and Engagement. You’ll collaborate closely with the People and Culture team and have direct exposure to the Senior Vice President of People and Culture, Chief of Staff. This is an exceptional learning opportunity to gain valuable exposure to all HR functions of the business, and if you are a Rockstar, no project is off-limits.

Responsibilities

• Employee Experience: As a company ambassador, ensure an exceptional employee experience throughout the onboarding process
• Learning Experience Design: Support creation and implementation of learning materials (e.g., eLearning, videos, PowerPoints) aligned with organizational goals
• Effective Training Delivery: Proficiently design and deliver virtual and in-office training sessions
• Survey Management: Coordinate employee surveys, analyze results, compile reports for action items and add valuable input
• Team Contributions: Contribute to employee engagement, performance management, diversity, inclusion initiatives and other ad hoc projects
• Culture Promotion: Engage in cultural events to cultivate a positive work environment, including acting as a supporter or ambassador
• Process Development: Ensure programs align with company policies and procedures and constantly seek trends and new initiatives
• Evaluation and Adjustment: Regularly assess, maintain, update training effectiveness and adjust programs as needed
• HRIS Collaboration: Work with the HRIS system (UKG) to access reports and build performance reviews
  
  
  

Requirements

• Post-secondary diploma or degree in Human Resources, Training or an equivalent combination of education and experience
• 2 - 3 years of experience in training and development or a related field
• Demonstrated advanced professional judgment, diplomacy, and relationship-building skills
• Confident and comfortable in presentation skills and keeping a classroom motivated and engaged
• Demonstrating advanced knowledge of Microsoft Office, including Excel, Word, and PowerPoint, is a must
• Strong interpersonal skills with the ability to collaborate effectively
• Ability to manage multiple priorities with high attention to detail
• Strong written and verbal communication skills including creativity in content design
• High level of discretion and the ability to maintain strict confidentiality
• Experience in creating and crafting clear processes and procedures
• Demonstrated initiative and ability to make decisions within established procedures
• Ability to work independently on complex tasks with some supervision
• Ability to exercise discretion and sensitivity when needed
• Proven ability to leverage HR systems for performance and succession management
  
  
  

Benefits To Joining Propel

• Growth and opportunity – we pride ourselves on promoting from within
• Incredible company culture
• Competitive salary and health benefits
• Comprehensive vacation package
• Group health and dental benefits
• Group RRSP program
• Support for new parents
• Diverse and inclusive workplace
  
  
  

Should you require accommodation throughout any stage of the recruitment and selection process, please specify your requirements when submitting your application and we will work with you to accommodate your needs.

We welcome and encourage applications from individuals from all groups, including aboriginal, women, visible minorities, and persons with disabilities, regardless of race, ethnicity, family status, national origin, age, people from gender and sexually diverse communities, and/or people with intersectional identities.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted. No agencies or phone calls.