Sales Administrator

Sales Administrator Walsall, Hybrid up to £28,500p.a. * Are you a highly motivated and organised administrator keen to add value to a sales & customer service team? * Are you experienced in using Microsoft Office and CRM tools? * Are you keen to thrive in a fast-paced environment and confident in handling tasks simultaneously. The Company: ER Recruitment are thrilled to be collaborating with our outstanding national client. Leading the way within their industry, the forward-thinking organisation are seeking a self-motivated and customer-centric administrator to join their dynamic sales & customer service team. This position would be ideal for an individual with previous experience running reports, analysing data and being a central point of contact for a busy sales team. Role & Responsibilities of the Sales Administrator: * Maintaining and managing the CRM sales databases (internal), inputting data, managing data, running reports, reporting and coordinating data * Producing, creating daily Excel reports, analysing data such as customer spend analysis and daily sales analysis, using pivot tables and Look ups * Prepare and distribute regular sales reports and analysis. * Maintain and update sales records and databases. * Provide administrative support to the sales team, including scheduling meetings, preparing sales materials, and handling travel arrangements. * Being a central point of contact for your colleagues * Serve as a point of contact between sales, customer service, and other departments. * Coordinate internal communications and ensure timely information flow. * Identify areas for process improvement in both sales and customer service operations. * Implement new procedures to enhance efficiency and customer satisfaction. * Assist with special projects and tasks as assigned by management. About You as the Sales Administrator: * Previous experience of being in a Sales Support role e.g. sales administrator, sale support admin, sales analysis admin, sales analysis, or similar sales administration role * Proficient in using computer software such as Microsoft Office Suite (especially Excel and Word). * Self-motivated with strong organisational skills, attention to detail & can work to deadlines. * A customer-focused mindset, with the ability to prioritise customer satisfaction. * Strong interpersonal skills, written and verbal communication skills and capable of building positive effective working relationships effectively with various stakeholders. * Ability to work independently and collaboratively within cross-functional teams. * Ethical and trustworthy, with a high level of integrity & discretion. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you