Logistics Coordinator

Logistics Coordinator Summary Location: Montreal Branch The Logistics Coordinator is responsible for the direct management and handling of freight shipments for clients utilizing various modes of transport. This includes providing rate quotations, negotiating rates with carriers, booking transportation and completing necessary documentation. The Logistics Coordinator is expected to provide guidance and alternatives to clients to ensure shipments move quickly and efficiently from origin to destination. Core Competencies Communication Customer Focus  Quality Orientation  Time Management  Adaptability / Flexibility  Creative and Innovative Thinking  Development and Continual Learning  Problem Solving  Accountability and Dependability  Decision making and Judgement  Ethics and Integrity  Planning and Organizing  High Energy & Stress Management  Team Work  Results Focused  Negotiating  Providing Consultation Job Duties Arranging freight shipments utilizing various modes of transport throughout North America and internationally Data entry functions into internal freight application systems  Data entry into external client SAP applications as required  Documentation generation for domestic and international purposes not limited to work orders, proforma invoices, B13’s, air waybills, ocean bills of lading etc.  Daily tracking & tracing of shipments with carriers, verify receipt of shipments  Updating clients daily on the status of their shipments  Client / vendor interaction daily through email, phone and face-to-face when required  Vendor rate negotiations  Ensure vendor invoicing approval and auditing is completed accurately and in a timeframe consistent with company policy  Respond to customer rate requests in a timely manner  Filing and maintenance of files on a daily basis  Problem solve cases of missing documentation / lost freight as required  Advise management of any issues or problems with customers, carriers or vendors  Provide operational support for co-workers when needed  Ongoing professional improvement through participation in educational courses, seminars and webinars  Other duties as assigned Requirements High School Diploma, GED or equivalent  Completion of CIFFA education or industry equivalent training is strongly encouraged  Strong verbal and written skills to communicate with co-workers, vendors and clients located throughout North America and worldwide  Basic mathematical skills  Highly effective negotiation, diplomatic, and conflict resolutions skills  Diligent attention to detail  Good organizational, time management and prioritizing skills  Able to work effectively under pressure  Ability to work well with others  Strong analytical and problem solving skills  Ability to interpret and act upon complex instructions 3 Excellent understanding and ability to use Lotus Notes, Microsoft Excel, Microsoft Word and related computer programs Work conditions Travel may be required  Manual dexterity required to use desktop computer and peripherals  Sitting, standing and walking for extended periods of time  Overtime as required