Customer Service Officer - Adelaide

We are seeking suitably qualified and highly motivated individual's to join the Rex Adelaide Airport Team in the role of a part-time Customer Service Officer. Reporting: This position reports to the Adelaide Airport Manager. Position responsibilities: Provide domestic and regional check-in, departure and arrival services for Rex at Adelaide Airport Reservation and ticket sales including collection of monies Pre and post flight duties Editing flights Sales reporting and recording functions as appropriate Assist with the receipt and dispatch of aircraft including operation of aerobridge if required Rex Lounge duties, including processing of guests, restocking and cleaning Assisting special needs customers. Assist customers with damaged and lost baggage enquiries Comply with requirements set out in the company’s safety policy and standard operating procedures Other duties as requested by the Airport Manager Selection Criteria: Airport and Sabre system experience preferred Able to obtain an ASIC (Aviation Security Identification Card) and Aerobridge licence Able to work shift work that includes early starts, evenings and weekend work Ability to work in a team environment and a commitment to on time performance Well-developed written and oral communication skills Outstanding image and presentation Computer literacy of a high degree Ability to work unsupervised. To apply: If you are interested in this position, please submit your application with a copy of your CV and cover letter via the apply button.

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