Senior Director of Operations

Senior Director of Operations - Full-Service Restaurant Group

We seek an exceptional Senior Director of Operations to steer our hospitality brand to new heights. In this pivotal role, you will play a crucial part in defining the future of our brand, influencing customer preferences, and spearheading our marketing initiatives. Reporting directly to the Chief Operating Officer, your expertise will be instrumental in crafting long-term strategies, fostering brand innovation, and driving the expansion of our corporate identity.

Responsibilities:

• Develop a compelling long-term vision and strategy to maximize our brand's performance, backed by industry-specific insights and testimonials.
• Offer strategic counsel to the senior management team, utilizing your extensive experience in executive roles within the hospitality sector.
• Lead cross-functional teams in aligning their actions with the brand strategy, emphasizing the importance of collaboration and problem-solving.
• Translate the brand strategy into impactful campaigns, leveraging statistics and proven solutions for effective communication.
• Educate the organization on our brand's vision, mission, and strategies through engaging presentations and experience-driven narratives.
• Drive corporate brand growth through market insights, identifying opportunities for expansion and credibility-building.
• Collaborate closely with franchisees to optimize operations, boost sales, and foster strong partnerships within the industry.
• Forecast product demand accurately and recommend strategic adjustments, drawing on your expertise in market trends and consumer behavior.
• Identify cost-saving opportunities and innovative ways to enhance our product offerings, showcasing your commitment to excellence.
• Ensure strict adherence to company protocols and industry standards, upholding our reputation for quality and professionalism.

Qualifications:

• Bachelor's degree in business administration or a related field, underpinned by hands-on experience in hospitality executive positions.
• Demonstrated proficiency in managing franchisee/franchisor relationships at a senior level, highlighting your ability to navigate complex partnerships effectively.
• Expertise in brand building, marketing, and brand management within the hospitality industry, showcasing your in-depth understanding of the sector.
• Strong knowledge of consumer targeting and equity development, enabling you to tailor strategies for maximum impact.
• Proven Senior Leadership experience in the full-service restaurant industry, demonstrating your capability to lead and inspire teams.
• Exceptional multitasking skills and a proven track record of thriving in fast-paced environments, ensuring you can manage multiple priorities effectively.
• Excellent communication skills and a demonstrated aptitude for cross-functional collaboration, essential for fostering strong relationships internally and externally.
• Customer-centric mindset with a focus on delivering measurable results, reflecting your commitment to meeting and exceeding expectations.
• Ability to provide clear and strategic guidance, steering the organization towards success with confidence and vision.

Benefits:

• Competitive starting salary: $160,000
• Car allowance
• Hybrid Schedule
• Comprehensive health benefits package
• Performance-based incentives
• Growth opportunities within the organization

Join our team and be part of a culture of innovation, teamwork, and achievement. Elevate your career by applying for the Senior Director of Operations role based in Oakville today! Submit your resume to [email protected].