Hire Controller

P+S Personnel are pleased to be working on behalf of our clients, who are currently recruiting a Hire Controller to join their team based in Stowmarket on a full time, permanent basis. Role Summary: Our client is looking for someone with bags of energy, ambition, and ideally some experience of a hire-based business. The successful candidate will be hiring steel buildings and dealing with construction sites, so they will need to have a practical mind. Main Responsibilities: * Dealing with hire enquiries from both new and existing customers. * Processing customer orders. * Processing and dealing with all waste tank emptying and x hires. * Maintain professional standards of behaviour towards customers and other staff. * Assisting the Senior Hire Controller with all hire related paperwork from internal and external drivers and maintaining all hire fleet records. * Communicate with the hire workshop team to establish daily workflow, and customer requirements. * May be required to take the out of hours phone home on occasions to cover colleagues. * Assist Senior Hire Controller with monthly stock takes. * Liaise with cabin manufacturer regarding ordering and delivery of new hire units. * May be required to assist with transport department administration on occasions. * Producing Purchase Orders for the hire workshop teams. * Work as part of a team. * Communicating effectively with customers by email & telephone. * Deliver excellent standards of customer service at all times. Person Specification: * Energy, drive and focus – results orientated. * Personable. * Influence / persuasiveness but not pushy. * Excellent personal organisation and administration. * Tenacity and resilience. * IT Skills, Word, Excel. * Problem solving capabilities. * Excellent telephone manner. Working Hours: * Monday – Friday 8:30 am – 5:00 pm. If this is a role you are interested in, please apply online ensuring your CV is up to date