Customer Service Administrator

Escape Recruitment Services Commercial Division are recruiting on behalf of our client, a global manufacturing organisation based in Dunfermline; they have an excellent opportunity for an experienced Customer Service Administrator to join them on a permanent basis. Responsibilities will include: Point of contact for customers, responsible for developing strong relationships Processing orders right through to delivery Maintaining stock levels Raising purchase orders Liaison with internal departments throughout order lifecycle Providing administration support to engineers To be considered for this position, candidates must have the following background and skills: Previous experience of working in administration Exceptional customer service and communication skills Excellent attention to detail and accuracy Confident IT skills which should include MS Word, Excel and CRM &/or ERP systems