Customer Service Advisor

Customer Service Advisor £26,000 East Grinstead - 100% office based Permanent Would you like to be part of a renowned, award-winning business? Are you a confident communicator with a warm and approachable nature and enjoys helping others? An exciting opportunity has arisen for a proactive, engaging customer service advisor to join a friendly and collaborative team at their offices on the outskirts of East Grinstead. This role will see you being responsible for liaising with customers, following up and converting enquiries via telephone and email. Other duties will include arranging appointments, resolving queries, ensuring paperwork is filled out correctly and updating the internal CRM. Skills Required: Excellent telephone manner and effective communication skills Friendly and people centric Previous customer service experience Ability to build strong working relationships with colleagues and external stakeholders Confidence in making outbound calls to follow up enquiries Ability to work to targetsHours and Benefits: Monday - Friday: 9am - 5pm 25 days holiday plus Bank Holidays Private healthcare Pension Commission structure for converting enquiries Due to their rural location, it is essential that you have access to your own vehicle. Does this sound like your next challenge? Apply now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK