IT Support Specialist

Job Title: Information Technology Support Engineer

Job Summary:

We are seeking an experienced IT Support Engineer to join our team at Undisclosed. The successful candidate will be responsible for providing technical support and maintenance for our IT infrastructure, ensuring the smooth operation of our systems and applications.

Key Responsibilities:

• Provide technical support and troubleshooting for IT infrastructure, applications, and systems
• Perform routine maintenance and upgrades to ensure system stability and performance
• Collaborate with the Cyber Infrastructure Team to design and implement secure and robust solutions
• Support the Naval Operations business with break-fix and maintenance tasks
• Manage and mature the M365 E5 solution deployed in Naval
• Monitor and provide enhancement opportunities to the Cyber Infrastructure Lead

Requirements:

• Strong background in IT with a proven track record of delivering complex solutions
• Either have or be able to obtain SC clearance
• Demonstrate the ability to handle multiple projects at the same time and prioritize accordingly
• Be willing to learn new technologies and think outside the box to provide solutions to problems
• Proven track record of supporting environments that use M365 E5

Desired Qualifications:

• Microsoft Certificates in M365 technologies

What We Offer:

Undisclosed offers a competitive salary and benefits package, as well as opportunities for professional growth and development.