Human Resources Lead

THE COMPANY Ramsden International are an award-winning British Grocery Export Business, proud to supply 24,000+ products to more than 650 customers in 133 countries worldwide. HYBRID WORKING POLICY Monday working from home. Tuesday, Wednesday & Thursday working from the office. Friday working from home with an early finish JOB PURPOSE The Human Resources Lead will be an integral member of the Management Team. Reporting to the Head of HR and supported by the HR Administrator, you will play a critical role, providing high quality HR advice, guidance and support in line with best practice and employment legislation. You will work closely with all our line managers on matters including recruitment, on- boarding, employee relations, training and development, internal communications and health and well-being along with the safety of our employees including International and the Reprocessing Site. The HR Lead will be an ambassador for the Business, consistently demonstrating our values and delivering a highly dependable and people focused service to employees. In addition to this you will also be accountable for the smooth running of the Head Office, managing local contractors, security of the building and the general day to day requirements. KEY RESPONSIBILITIES Employee Resourcing * Lead on and support the HR Administrator with all aspects of the recruitment of all roles from assistant to Senior Manager level within the business, keeping within the agreed recruitment budget and strategy * Build relationships with key recruiters * Ensure all job descriptions are kept up to date and reviewed annually Employee Relations * Provide day to day advice to line managers on all human resources issues; management of employees, remuneration, maternity, paternity, etc. * Direct and co-ordinate responses to discipline and grievance matters ensuring adherence to company policy and legislation. * Monitor all sickness absences and provide recommendations and effective solutions to reduce levels where necessary * Provide individual coaching and advisory support to all employees and managers as and when required. Engagement / Health & Well-Being / Core Values * With the support of the Leadership Team (LT) and HR Administrator launch, drive and implement the annual Employee Engagement Survey across the business. * With the support of the LT ensure that all results are analysed and compared to previous years and produced in an understandable and readable format to be communicated to employees. * Review, develop, and implement suitable employee engagement activities which add value to both the organisation and employee Employee Performance, Succession Planning & Development * Implement and manage the annual and mid-year appraisal and probationary period process, ensuring all paperwork and tools are relevant and up to date * Work with the LT on the Talent Management Process for the business. * Ensure the booking of all employee training activities in accordance with the training budget and outcomes of individual appraisals. * Identify free or funded training with local providers and source business grants to further enhance the business training & development offer * Support employees in creating effective personal development plans and advise on how to keep these effective and current * Drive the business learning programmes (Graduate & GROW) encouraging interest and uptake Employment Policies, Procedures and Contract of Employment * Support in the development, updating, implementation and monitoring of effective and relevant employment policies and procedures that foster good employee relations and which comply with UK employment legislation, etc. * Support on any consultations relating to changes in terms and conditions of employment in a professional and legally compliant manner, for all employees (UK and International). Remuneration & Reward * To support the LT in the review and success of all benefits * To support with the renewal of any benefits that are due to for renewal during the financial year, including finding providers which offer good value for money. * With support from the HR Administrator launch and communicate any new benefit schemes and continue to promote HR Reporting and Administration * Ensure that all KPI / key HR metrics are updated on a monthly basis and communicated to the LT, along with the highlighting of any key areas of concern. * Ensure that all employee HR files are kept up to date and compliant with relevant legislation. HR & Business Projects * To support with the implementation of key HR and business projects Internal Communications * Continue to drive and support the internal communications strategy, and implementation plans. Payroll & Pension * Ensure that all monthly pay exceptions are captured correctly in the HR system * Manager International payments each month ensuring this is communicating to each provider on time each month * Pension contributions are submitted in a timely manner and cross checked for accuracy Strategic & Budget * Ensure that all activities are in line with the set annual budget * Work with the LT to build a strong working environment and a positive, performance driven culture which attracts and retains talent