Application Administrator, Intermediate

Intermediate Application Administrator The Intermediate Application Administrator position is responsible for 2nd level support of all assigned applications. This position will serve as a subject matter expert on content, processes, and procedures associated with enterprise applications using various programs such as SAP, PeopleSoft, and Oracle. Performance Expectations Provide 2nd tier support for existing IFS, BPC SAP applications. Perform application administration, such as user access rights. Assist in the planning, design, development, and deployment of enhancements to existing applications. Liaise with vendors as needed to provide an additional level of support to the application users, and for managing modifications to the applications. Create and maintain effective system documentation. Work with all members of the IT team to increase the number of first call resolutions and improve overall customer satisfaction. Work with the QA team to develop, coordinate and perform in-depth tests, including end-user reviews, for system modifications. Provide orientation and training to end users for all modified and new systems. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. Extract data from the system and prepare reports for end-users and management. Credentials Post-Secondary Education in Computer Science, Finance, Accounting, Materials Management, Management Information Systems, or Business Administration. Minimum three years of related work experience. IFS App7 and Hyperion 7 support experience is an asset. Advanced knowledge of data extraction and reporting tools such as Hyperion OLAP, Cognos Powerplay, SQL and Crystal Reports. Strong knowledge of databases and database tools such as Oracle, SQL Server Database Services, SQL Server Integration Services, SQL Server Analysis Services and SQL Server Reporting Services. Good knowledge of network and PC operating systems, protocols, and standards. Able to communicate on a technical and non-technical level depending on the audience. Desired Characteristics Ability to work as a team member and to coordinate efforts with programmers, other administrators and developers. Strong verbal and written communication skills are a necessity. Able to problem solve and troubleshoot in a fast paced and demanding environment. Flexible and adaptable. What Linamar Has To Offer Opportunities for career advancement. Community based outreach supporting both local and global initiatives and charities. Social committees and sports teams. Discounts for local vendors and events, including auto supplier discounts. About Us Linamar Corporation is a Canadian diversified global manufacturing company of highly engineered products across global industries & markets. With access to the tools you need to succeed, you will make an impact along with other motivated and engaged people. Linamar is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Linamar will attempt to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request. #J-18808-Ljbffr