Senior Project Manager, Clinical Projects - Enterprise Project Management Office

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Senior Project Manager, Clinical Projects - Enterprise Project Management Office

The CAMH Enterprise Project Management Office (EPMO) is currently seeking a Senior Project Manager for a full-time contract (1 year) position. The Senior Project Manager will report directly to the EPMO Senior Portfolio Manager, Clinical Projects and to project sponsors for project deliverables. The Senior Project Manager will primarily work on clinical projects and other projects as assigned.

The primary focus for the Senior Project Manager will be working with the Access to Care Leadership team to assess the current state of care delivery, define future state models of care, and implement new processes and tools to improve efficiency and outcomes across the program. This initiative will involve close engagement with the clinical teams and leadership to establish clear clinical pathways and improve access to care. Good change management and evaluation planning will be a critical component of this work.

The incumbent will be responsible for hands-on leadership as well as execution of work in order to achieve goals and objectives relating to the assigned project(s). This may involve direct and/or indirect supervision of staff delivering on project tasks (task assignment, coaching, mentoring, performance management) and budget management to ensure projects are within scope, on budget and on schedule.

The Senior Project Manager will be responsible for working with multiple clinical, administrative, and executive stakeholders both internal and external to CAMH. The Senior Project Manager will develop work plans, accountabilities, timelines, requirements, communication plans, change management plans, training plans, etc. for the assigned project(s) with key stakeholders and ensure these deliverables are developed and executed in a manner which supports agreed upon timelines and objectives. The Senior Project Manager will be responsible for monitoring and reporting on all aspects of the project(s) in accordance with EPMO processes. This position may also include project administrative tasks.

You will support a healthy workplace that embraces diversity, encourages teamwork and complies with all applicable and regulatory requirements. 

Key Accountabilities

• Strategic project, annual, and/or operational planning;
• Hands on leadership and execution across: initiation, planning, execution, monitoring and close of all of project related activities;
• Managing stakeholders to ensure that there is agreement to scope, approach, deliverables, timelines, and budget to achieve overall success of the project;
• Utilizing the CAMH project management methodology to drive project standards, identify risks and issues, document and approve change requests, and execute activities that achieve the agreed upon project deliverables;
• Providing leadership to and facilitate meaningful engagement of all stakeholders, including early identification and management of conflicting priorities;
• Building effective and collaborative relationships with various project stakeholders within and external to CAMH;
• Resource management for assigned project management resources;
• Developing tendering documents, requests for proposals and contracts.
• Budget development and tracking for project and operational work.

Primary Duties and Responsibilities:

NOTE: The Senior Project Manager will be the key point person for the project and be responsible for hands on development of project deliverables.

• Working closely with the leadership team to develop the project approach/strategy and plans;
• Identifying project objectives, milestones, and deliverables and working with the relevant project teams to successfully achieve them;
• Establishing priorities, coordinating and supporting project teams members in their roles;
• Identifying risks and mitigation strategies;
• Identifying project issues and working with the team to resolve the issues;
• Project reporting both internally and to external project funders;
• Facilitating inter-professional working group sessions and/or steering committees;
• Reviewing processes to ensure that internal controls are appropriate; 
• Developing and delivering project presentations for various stakeholders both internal and external, including executive audiences;
• Conducting benefits realization/evaluation activities;
• Synthesizing literature and writing reports including business cases and briefing notes;
• Developing and implementing the communication plan with input from key stakeholders;
• Co-ordination and collaboration with other CAMH project teams as necessary;
• Directly and/or indirectly supervising project team members;
• As a senior leader in the organization providing coaching and mentoring and performance feedback as necessary to project team members and others as identified;
• Managing project and operational budgets.
• Master’s Degree preferred (ideally in a discipline relevant field e.g. digital health, health informatics, health administration, etc.) or equivalent work experience
• Minimum 5-8 years demonstrated progressive and relevant experience in project management and/or hospital administration with increasing complexity and scope
• PMP certified is an asset
• Experience working in a healthcare environment is an asset
• Knowledge of the mental health and addictions sector is an asset
• Experience successfully managing healthcare projects in a clinical setting is required
• Experience successfully managing software implementations is required
• Knowledge and experience with change management are required
• Experience working with diverse clients and stakeholders is required
• Strong organization and planning skills are required
• Demonstrated experience in developing solutions to highly diverse challenges that highlights strong analytical, organizational, conceptual and decision-making skills is required
• Experience with data analysis and interpretation is required
• Experience with quality improvement and deployment of rapid improvement cycles (i.e. PDSA) is required
• A demonstrated ability to adapt and manage changing priorities is required
• Excellent interpersonal skills are required
• Strong leadership skills and experience working with direct reports, indirect reports and executives are required
• Proven skills in judgment, tact and diplomacy as well as strategic and critical thinking are required
• Demonstrated flexibility and ability to adapt and manage changing priorities is required
• Proficiency in Microsoft Office including Word, Excel, and PowerPoint is required
• Excellent verbal and written communication skills in English is required
• Procurement experience is an asset
• Vendor and contract management experience is an asset
• Business development and/or strategic planning experience is an asset

Please note: This full-time contract position is NOT part of any Bargaining unit. 

Candidate will need to be flexible for scheduling and hours will need to be adjusted as per project schedule and deliverables.

Salary Range: Competitive Salary & Benefits Package

CAMH is a Tobacco-Free Organization.

CAMH is fully affiliated with the University of Toronto and is a teaching hospital and research institute. As a CAMH employee, you will be expected to actively support CAMH’s teaching and research activities, in addition to supporting the clinical work of the hospital.

At CAMH, we strive to be an equitable and inclusive employer. Our commitment to equity is grounded in an institution-wide commitment to achieving a working, teaching, and learning environment that is free of discrimination and harassment.

CAMH actively seeks candidates from First Nations, Métis and Inuit, racialized and LGBTQ2S+ communities, women, and people with disabilities (including people who have experienced mental health and substance use challenges).

We encourage people from all backgrounds to apply to our positions.We thank all applicants for their interest, however, only those selected for an interview will be contacted. Please inform us if you require accommodations during the interview process.

CAMH is committed to creating an equitable and inclusive workplace that is free from any form of discrimination and harassment. We actively encourage individuals from equity-deserving communities, including First Nations, Métis and Inuit, racialized communities, LGBTQ2S+ communities, women, and people with disabilities (including those who have experienced mental health and substance use challenges) to apply for our available positions.We appreciate the interest of all applicants and wish to ensure that all candidates have an equitable opportunity. If you require any accommodations during the interview process, please inform us.If you believe you need a reasonable accommodation to search for a job opening or to apply for a position, please contact us by emailing [email protected] or calling 416 535 8501 x 32400. Please note that we will not respond to any calls or emails related to employment inquiries.

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