Load Control Agent

Load Control Agents are responsible for load planning and weight and balance calculations, sometimes acting as local operations agents and assisting with cargo duties. This is a rotational position. 3 weeks on, 3 weeks off, 12-hour days, 7 days a week for the rotations. Your three weeks "on" will be based in Iqaluit, NU. Rotational travel assistance and accommodation are provided. Level: As per the UNIFOR Collective Agreement. Pay Rate: Starting at $21.00 per hour as per the UNIFOR Collective Agreement or commensurate with experience. Reporting to: Manager, Cargo & Ramp. Duties and Responsibilities: Must be able to perform, but not be limited to, the following duties and responsibilities: Complete aircraft weight and balance calculations ensuring procedures meet safety regulations and guidelines as required; Process and resolve operational problems as they arise; Process critical operational information in a timely manner; Process and resolve operational problems as they arise; Transmit and input information in a variety of ways air-to-ground radio, load planning software, hand-held radio, email, phone, fax, reservations system, etc.; Maintain accurate record keeping as required by various government agencies and Company polices; Provide support and effective handover to the other Load Control Agents; Ensure that all workplace issues, including barriers to high-level customer service, are brought to the attention of the Supervisor; Must have obtained a radio license from TSC; and Other duties as assigned. Skills and Qualifications: Include, but not limited to, the following minimum skills and qualifications: Strong mathematical aptitude; Knowledge of Sabre and Skyline is considered an asset; Previous load control experience is considered an asset; Minimum one year of operational experience in an airport and/or cargo environment; Excellent planning, time management and organizational skills; Ability to adapt to a changing environment and multi-task; Ability to work flexible hours; Ability to work independently and with limited supervision; Excellent interpersonal skills, including oral and written communication; Knowledge of WHIMIS and Dangerous Goods Transportation guidelines and procedures considered an asset; A strong background in PC skills; Able to obtain Restricted Aeronautical Radio Operators Certificate is required; Successful completion of Canadian North Load Control Training is required; Ability to communicate in Inuktitut is a definite asset; and Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada. Closing Date: October 24th, 2024 Experience Required 1 year(s): operational experience in an airport and/or cargo environment #J-18808-Ljbffr