End User Technology Engineer

End User Technology Engineer

Responsible for designing, configuring, and managing application packaging and security patching technologies, ensuring global endpoints remain operational, compliant, and secure.

Main Responsibilities:

• Design, configure, and manage application packaging and security patching technologies.
• Create packaged applications adhering to company standards for global deployment.
• Install security, non-security, OS, third-party, and feature updates across the estate.
• Review new and current technology and present service improvements.
• Manage and support end-user technology platforms, including deployment, security, device management, and application packaging.
• Produce technical documentation associated with each platform and service.

Preferred Skills and Experience:

• Ability to manage and support endpoint tools and services such as Microsoft Endpoint Manager (MECM), SCCM, Intune, and Azure.
• Excellent knowledge of application packaging tooling Master Packager, Admin Studio, PSADT, and Orca.
• Experience in large-scale application rollouts, upgrades, and removals end-to-end.
• Strong analytical and documentation skills.
• Experience with Microsoft 365 App Admin Centre and Entra administration tasks.
• Exposure to PowerShell Universal, Grafana, and Splunk.
• Advanced PowerShell and scripting knowledge used in conjunction with APIs.
• Strong interpersonal skills and aptitude to interact with various areas of the business.
• Experience with managing and delivering projects.
• Enhanced knowledge of security principles and experience using WSUS, AutoPatch, Ivanti, and Patch My PC.

The Benefits of Working with Us:

• Bonus schemes recognizing performance and hard work.
• Company pension preparing for later life.
• Employee Assistance Programme supporting wellbeing.
• Employee Discount Programme saving money with retailers.
• Eye care in a digital world.
• Income Protection protecting income.
• Life Assurance peace of mind for family.
• Life Events and Long Service celebrating big occasions.