Software Developer

Company Overview:Are you enthusiastic about contributing to a successful and innovative company on the forefront of technology?Join us and be part of a dynamic team of 600 professionals across 14 offices in North America. Our commitment is to provide cutting-edge solutions, and our employees play a crucial role as ambassadors to clients and partners. Integrity, accountability, and skill are the cornerstones of our success. Responsibilities: Develop IVR applications and call flows using technologies such as VXML, Nuance Dialogue Modules (NDM), Java, and JavaScript on the Nuance Development Framework (NDF).Design new call flows as part of project enhancements, create technical design documents, and develop use cases.Develop new grammars (speech and DTMF) using GRXML (Grammar extended markup language).Implement new IVR call flow designs, menus, and routing rules.Create reports for IVR containment and performance monitoring using tools like Splunk and Nuance Application Reporting (NAR).Desirable Skills:Proficient in Java, JSP, VXML, JavaScript, XML, and Grammar XML.Experience with the Nuance Development Framework (NDF), Nuance Dialogue Modules (NDM), and Avaya Aura Orchestration Designer.Knowledge of SQL and database technologies like SQL Server and MongoDB.Hands-on experience in version control systems like SVN, TFS, and GitHub.Understanding of Agile development methodologies.What's great in the job?A culture emphasizing consistent high performance, marked by a notable success rate in projects and significant year-over-year revenue growth.Opportunities for a growth mindset, including participation in certification programs, mentorship, talent investment initiatives, internal mobility options, and internship opportunities.Contributing to global impact by collaborating on impactful projects for esteemed global clients, actively shaping the future of the industry.An inclusive and welcoming multicultural environment that promotes openness, communication, and regular team-building events.Committed to social sustainability values, including initiatives focused on IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.What We OfferEach employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.Embrace adaptability and flexibility, recognizing that a dynamic and evolving workplace is key to staying competitive and responsive to change.Recognize and celebrate achievements, milestones, and exceptional contributions to create a positive and motivating work environment.Are you interested in enriching your work experience? We need people like you, passionate and committed. If you want to join our team, please apply to this job posting.