Service Team Lead

Job Overview

We are seeking an experienced Service Supervisor to join our team at The Solution Automotive Limited in Manchester.

This is an exciting opportunity to work with a prestigious car dealership, providing exceptional service to our customers and contributing to the success of our Service Department.

Key Responsibilities

• Lead a team of Service Advisors to ensure excellent customer service and efficient vehicle maintenance.
• Monitor and improve service quality, productivity, and customer satisfaction.
• Collaborate with the Service Manager to develop and implement service strategies.
• Manage service schedules, prioritize tasks, and allocate resources effectively.
• Communicate with customers, colleagues, and suppliers to ensure seamless service delivery.

Requirements

• Proven experience as a Service Supervisor or Senior Service Advisor in a prestige car dealership.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work under pressure, prioritize tasks, and manage multiple responsibilities.
• Strong knowledge of vehicle maintenance, repair, and customer service principles.
• Ability to work collaboratively as part of a team and contribute to a positive work environment.

What We Offer

• A competitive salary and opportunities for career growth and development.
• A dynamic and supportive work environment with a team of experienced professionals.
• Regular training and development opportunities to enhance your skills and knowledge.
• A comprehensive benefits package, including health insurance, pension scheme, and paid time off.