Office Support Specialist

Weâre looking for a dynamic Office Support Specialist for our client in Winnipeg.

Our client, a leader in their industry, is looking for a professional, fun & friendly Office Support Specialist to join their team. This is an in-office role and a key position within the team. This role is the front face of the organization and supports a variety of departments internally, which includes support to the customer service team, accounting and management.

You will get to work with a positive, fun, easy going team. In addition, the organization operates on a 4-day work week! Hello, Fridays off!

Office Support Specialist responsibilities:

• Greet and welcome visitors in a professional and friendly manner
• Answer and direct incoming phone calls to appropriate personnel
• Maintain a tidy and presentable reception area
• Manage incoming and outgoing mail, packages, and deliveries including courier
• Perform general clerical duties, including photocopying, faxing, and filing
• Maintain office supplies inventory by checking stock and ordering new supplies as needed
• Assist with the preparation of reports, presentations, and correspondence
• Support various departments with administrative tasks and projects
• Delivery tickets â review, stamp and distribute accordingly
• Settling routes, organizing, and distributing route settlement sheets
• Entering soil counts as required
• CRM reporting/updating/close outstanding tickets on a regular basis
• Enter credits/close CRM ticket indicating credit number and date
• Assist with mailing monthly statements each month
• Stamping and coding for payables desk as required
• Filing - maintain filing cabinet ensuring files are easy to access, current and closed contracts removed
• Assisting HR with company planned events when required
• Other duties as assigned
• Serve as the first point of contact for customer inquiries via phone and in-person
• Provide information about company products and services
• Resolve customer issues promptly and efficiently, escalating when necessary
• Maintain customer records and update information as needed
• Assist with customer account management and order processing

The successful candidate has:

• Positive, cooperative, respectful attitude
• High school diploma or equivalent; associate's or bachelorâs degree preferred
• Proven experience in a receptionist, customer service, or office support role
• Excellent verbal and written communication skills
• Strong customer-service orientation
• Professional, friendly and courteous telephone and in-person demeanor
• Demonstrated multi-tasking and organizational abilities
• Proven attention to detail
• Ability to set and meet deadlines and juggle multiple, competing priorities
• Skilled in working well under pressure in a fast-paced environment
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong organizational skills with the ability to multitask and prioritize effectively
• Friendly and professional demeanor with strong interpersonal skills
• Ability to handle confidential information with discretion
• Problem-solving skills and a proactive approach to tasks

Compensation and benefits:

• The discussed salary range is $40,000 â $50,000 depending on experience
• Candidates with additional experience and higher compensation expectations may also be considered
• Comprehensive benefits package
• 4 day work week

Only candidates already eligible to work in Canada will be reviewed. Only qualified candidates will be contacted.

#IND